"Excellent customer service"

We would love our changing bag were it not for the fact that there are four zippers on the main portion of the bag - this means that the zip is constantly separating like it would if it were faulty, and we are always needing to find ways to readjust the zips so that it does not pull apart. It's a real shame as otherwise we love the changing bag.

EDIT: Babymel was in touch immediately after this review - they confirmed the zipper was faulty and arranged for a replacement bag to be sent. Really excellent customer service - they have definitely secured a repeat customer!! Highly recommend.

"Easy to purchase website is easy to…"

Easy to purchase website is easy to use, sent out very quickly and extremely happy with my new backpack!
Can’t fault this site will definitely be ordering from them again.

"Very good quality products"

Very good quality products. We have a backpack that is 4 years old and it still looks like new.

"Nice bag but velcro straps keep undoing…"

Nice bag but velcro straps keep undoing bag which is very annoying

"Great bag"

Great bag exactly what I was looking for. My only slight issue is the straps twist when worn as a back pack.

"I got the tote and stroller bag and I’m…"

I got the tote and stroller bag and I’m really happy with my purchase. Both were lovely looking bags but big enough to meet my needs and delivery was really efficient as well

"Lovely bag"

Lovely bag, found it easy to order, fast delivery, no hassle.

"Fairly disappointed"

Fairly disappointed with the Eco Convertible Backpack to be honest! It is much smaller than it looks in the pictures, I'm genuinely wondering how I will actually fit everything in it! The colour is also very different to the pictures. I ordered 'Aqua' which on the pictures looks more blue, but in reality it's very green.

I still think the wipes pocket, insulated bottle pouches and changing mat are great features, but I don't think it's worth the price based on the size and I am really disappointed it looks such a different colour to what's pictured.

"Good product"

Good product. Great convertible bag which is easy to use when you have your hands full. Nice materials used which gives it a luxurious feel. Would say its changing mat is a little small and not as padded as I’d hoped and also the zip design is fiddly to open and close with one hand.

"A lovely bag, water resistant, handy pockets"

I'm really glad I purchased this bag, I like your ethics and its a super handy bag. Great pockets and I love the included changing mat!