"Terrible service... may never ship."

You know, every once in a while I try to give the little guy a chance instead of going to Amazon. This has proven to be a mistake. Eight days ago I ordered a part it still has not shipped. I called the company‘s phone number and the message I received was “not receiving calls at this time“. I sent them an email four days ago requesting information about a shipping confirmation, or at least an ETA to ship, no reply in four days.

"I called twice never returned my calls"

I called twice never returned my calls! I emailed you no response! have not received mp package! Will not use you again no order or response from anyone!

"Replacement Scissor Jack"

The replacement scissor jack is exactly what I needed. Arrived very well packed and a lot faster than I expected. Great service and I am definitely going to be ordering from them again.

"Shipped on time and was the exact…"

Shipped on time and was the exact product I needed.

"Excellent"

Excellent, had exactly what I needed. Shipped immediately. Great service.

"parts as described"

parts as described. shipped fast. would buy from them again

"Never recieved product"

Never recieved product. Avoided all phone messages, no return call, blew off emails. As of 5/23/19 I have sent a cancellation and will be contacting BBB.

"Did not get a notice my order for…"

Did not get a notice my order for trailer fenders was back ordered, after 3 weeks I called to get some info. They were nice and informed me they were expecting some in another 2 weeks! So it would be 5 weeks before it's even started to ship and I wouldn't have been told if I hadn't called! You need some customer service help!!

"ordered an item...waited 3 weeks"

ordered an item...waited 3 weeks, continued to show waiting for shipment. Called, emailed and messaged through website. They never responded. I called one more time and told them if I didn't hear back by end of day I would dispute the charge on my credit card and receive my money back that way. At end of day the emailed me and canceled the order and refunded my money back no explanation what so ever. I would not order from this company.

"I know that when you're customers don't…"

I know that when you're customers don't get results from you don't ask them to come back because of the way you treat them..By No response means you do not care at all... You just want there money and lie about when shipped if shipped... Then you make make customer s wait endless for the return of their money....I will make sure that I tell my friends to order from someone who cares...