"Nick Ext 5032. Booking Number 305441"

Nick Ext 5032. Booking Number 305441

I am very pleased to have this opportunity to point out how satisfied I am with the service provided to me by Nick. I had a complicated situation that he approached with the utmost professionalism and he went way out of his way to find solutions that helped me as best as possible. We spent about 45 minutes exploring options and following leads to other solutions that Nick discovered and presented to me. He went way beyond what is typically provide by a CSR and he deserves recognition. Thank you, Tom Calandra

"Booking reference 305371"

Booking reference 305371
Howard did an amazing job fixing my mistake. Thank you so very much.

"Flight to Toronto"

Had great support for adjusting an error in flight plans by Adeline. She helped me re-book a flight when we had accidentally double booked on the leaving and returning flights for the same day.

"Victory 5080"

Victor 5080. Thank so much for your help. Booking number 305351. I was about to start crying when Victor went out of his way to help. I felt I was going to miss my Cousin’s funeral due to booking the wrong flight. Victor made every effort to try and help. I greatly appreciate his assistance in this matter. I have not seen my family in over a year and miss them dearly. So there are no words to explain how much I appreciate his help to attend the funeral of my 18 year old cousin.

"SCAMMERS!"

I booked a round trip flight from Toronto - Vancouver with them. I got an email confirmation from them saying the flight was booked but will take up to 24 hours for payment to go through. I woke up next day to a new email from them saying the payment didn’t go through so they couldn’t book the flight. I looked at my bank, 3000 $ was taken from my bank. I thought maybe someone hacked into my account. I called my bank. They checked the withdrawal number and found out it was “my flight search” who took the money. So not only did they not book the flight, they withdrew 2,887 dollars from me. I called them and told them what’s going on. They told me to email them the transaction number and my booking receipts etc. And someone would get back to me. No one called so I called them again. The guy told me it would take 5 business days to get me back my money . They literally withdrew my money and told me I have to wait to get it back. So I called my bank and my bank filed non fraud investigation against them. If I don’t get my money back in 5 days I’m also going to a lawyer. These ppl are down right crooks.
DO NOT BOOK WITH THEM!

"Stay away from these crooks"

STAY AWAY FROM THESE CROOKS! I booked flights through them and received an email confirmation. A few days later I received an email from them cancelling my tickets. When I called to inquire they told me that the prices had gone up and they could not contact me. I checked my phone records and there had been no such call. They assured me that I had not been charged for the tickets but my credit card statement shows that they had processed the charge but the refund was for $150.00 less that what I paid. Ripped off!

"After my review customer service was very helpful"

I waited months for flight schedule to drop and was happy to find these prices. I booked. After a week of my money not being taken or receiving my tickets I called. They took my money the next day. I still never received tickets so I emailed about it. Two days later I was emailed saying my flights had been cancelled and I would be refunded in 7 days. These flights were for my vow renewal. I was so devastated. After writing a review I figured would go no where, customer service reached out to me. They rebooked my flights and sent my eticket numbers. I confirmed them thru the airline and now am very excited to have it booked and out of the way. Thank you so much customer service for fixing this for me. Now I can focus on the rest of planning for my husband and I vow renewal 😊

"After writing my initial review…"

After writing my initial review received a few emails to contact customer support. Today in the morning I received a called from MyFlightsearch Manager Victor. He was super nice and explained in details what had happened to my reservation and the price change . Not been myflightsearch fault he refunded $190.00 out of the total of my tickets for the confusion and the inconvenience. This gesture means a lot for me and show the commitment of the company to have a good customer support and a loyal clients. Thanks Victor for all the help.

"Scammers do not use this Company…"

Scammers do not use this Company whatever you do! They’re very rude and will lie to you just to get you off the phone. They double charged an amount from our account and stated that it was a glitch in their system! It took them less than 24 hours to take our money, and 6 days to put it back. Every time we called they told us a different story. Nightmare, don’t even waste your time! They don’t deserve any stars!!

"I am very pleased with the way I was…"

I am very pleased with the way I was treated by Victor today.
My ticket was honoured from July 16th at the same price listed.
I have rebooked and I hope to travel again with this airline.
Thank you Victor…………… Regards :Margaret Stiles