"It's a scam website"

It's a scam website. No service, no communication, no product, full of stories

"DO NOT TOUCH THIS COMPANY!!"

DO NOT TOUCH THIS COMPANY!!! NOT WORTH MY WHILE SHARING AN EXPERIENCE...THEY SHOULD BE SHUT DOWN.

"There is nothing reliable about the…"

There is nothing reliable about the Reliable Store. I ordered under #66316 a bidet unit for my toilet for R 1357.99 end of August ! only to receive one COMPLETELY different yesterday ! which is absolutely inferior with limited functionality. The model I received is not even listed on their website -the closest looking one retails there at R 494.99 but its different - so what THEY sent me is probably a complete BRAND FAKE. I can not get hold of them by phone or email or Facebook messenger or LinkedIn and I want to return this crap back to them and get a full refund asap. I am SO angry !!

"Warning! Do not buy from them"

Do not buy from them! Scammer, liars and you will not get your items. Someone should close them

"Ditto"

Ditto. 2 months later and each time I phone I get told that there is a 2 week shipment delay.

"Never received my order..."

Never received my order...

"Don't do it! DON'T order from them"

Don't order from them. Over 3 months and nothing received. Customer service is a joke.

"Beware - the Reliable store is a scam"

This order was placed on Mon, Jun 26, 1:17 PM, after following up with you on multiple occasions you email back saying the ' A shipment from order #63355 is on the way, each time it is a lie,

then
Good day, Mark

My name is Primrose, Customer Service Consultant at Reliable Online store. And I will be assisting you with your query.

Please be advised that your order is out for delivery, it will take up to 24 hours before your tracking will return any new information. The courier company will contact you once your parcel arrives at your local hub. Please see the below link which will give you access to track your parcel movements.

then after you lie again saying it's out for delivery you lie again,
We appreciate your patience.

Your order is currently being processed with our international supplier, who has provided you with a tracking number

We thank you for your patience. . We want to reassure you that our product manager is working tirelessly to deliver your order as quickly as possible .

The latest information with regard to your tracking is displayed below. Please be patient as we are doing our best to get your package to you. As stated in our terms and conditions, estimated times may vary due to unforeseen circumstances.

on Aug 25, 2023, 11:43 AM , I canceled my order and requested a refund and no reply

"Ordered a jacket on 25th June"

Ordered a jacket on 25th June, supposed to be delivered by 27th July, still waiting for a response on the status of my order. Received an email from Buffalo requesting that I pay customs for 5 orders which I did not order and I was initally told that customs will be paid by Reliable..what utter nonsense..this is such bad and pathetic customer service.. never again.. would actually give them no stars

"Utterly poor service"

I was promised to receive my order within 14 days, when I followed up after 2 weeks I was promised the first week in September, followed up now and apparently it couldn't be sent by air freight and they cannot yet give an estimated date. I am starting to think they are a bunch of scammers, let's hope I receive my order before Christmas. Utterly disappointed, this is my first and last order from them.