"They are using the same trick on me"

They are using the same trick on me. Waiting at customs, problem with paypal - all sounded fishy. Glad I googled them for scam. Our collective experience and reporting should help the next potential victim as they seem to be sticking with the same trick.

"Don’t waste your time...SCAM"

I saw the negative reviews but I chalked it up to COVID-19 impacting the industry. I saw they accepted PayPal which mitigated my risk so I attempted to purchase a zero turn mower. The company is out of Indonesia, one red flag and the supposed Shipping company’s website Is riddled with grammatical errors and misspellings which is a major red flag for a legitimate company. The prices for their products are even below wholesale, this is another flag. Long story short, never got the lawnmower, never got a response and thankfully I was never charged by PayPal. Don’t waste your time like I did this is undoubtedly a scam

"I lost 6,436,00 Euro in their scam"

I lost 6,436,00 Euro in their scam! They are thieves!

"Absolute scam"

Absolute scam! Purchased a mower. Supposedly shipped and tracking number supposedly shows arrival at port. My calls and emails are basically dead ends. No answer and no reply to anything. Cant believe I let myself get suckered like this.

M. Welch

"Complete scam"

Complete scam. Waited six weeks for a generator. We tracked the "shipment" through Trans City Cargo. I truly believe the "shipping company" is in cahoots with William Best Tools. The tracking claimed that the generator was progressing from Japan to NYC. Once it hit NYC, William sent me a very suspect email saying their PayPal account had been suspended and they needed me to wire them money. Uh no. My first call was to PayPal. They confirmed that they have suspended William Best Tools. Thankfully because of the suspended account, my payment was never made to William. THANK YOU PAYPAL !!!! Which brings us back to this bogus "shipment". City Trans Cargo claims to have a $1300 generator being shipped without any payment? I don't think so. I think the whole tracking website was a big farce to make me believe it was on it's way. Once it "arrived" to the US -- then they asked for money to be wired. Shameful. But at least PayPal caught it.

"This site is a complete scam"

This site is a complete scam and they have been reported to Paypal and to the BBB which will probably not do any good. DO NOT PAY WITH ANYTHING BUT PAYPAL THEY WILL TAKE YOUR MONEY.

"William Best Tools scam"

I ordered a zero turn mower and did it through PayPal. After 6 weeks they said it was at customs and they were having problems with PayPal. They wanted me to allow them to cancel PayPal and send them bank money or western union and they would give me a 20% discount. I was born at night but not last night. Thanks for PayPal my complaint was found in my favor.

"SCAM"

SCAM. Stay away.

"SCAM SCAMI have has the same scam as the below"

I have has the same scam as the below. Citytranscargo.com shows route taking 30 days after I was told it would only take 18. Williambesttools.com also responded many times before I purchased. They have not responded since.


TRACKING DETAILS
Date Activity Location Remarks
Jul 11, 2020 (GMT+7) In Process Jakarta, Indonesia
Jul 12, 2020 (GMT+7) Approved Jakarta, Indonesia
Jul 13, 2020 (GMT+7) On The Way To New York, NY, USA -
Jul 14, 2020 (GMT+7) On The Way To New York, NY, USA -
Jul 15, 2020 (GMT+7) Transhipment Facility (Transit) Singapore, Singapore
Jul 16, 2020 (GMT+7) Transhipment Facility (Transit) Singapore, Singapore
Jul 17, 2020 (GMT+7) On The Way To New York, NY, USA -
Jul 18, 2020 (GMT+7) On The Way To New York, NY, USA -
Jul 19, 2020 (GMT+7) On The Way To New York, NY, USA -
Jul 20, 2020 (GMT+7) On The Way To New York, NY, USA -
Jul 21, 2020 (GMT+7) On The Way To New York, NY, USA -
Jul 22, 2020 (GMT+7) On The Way To New York, NY, USA -
Jul 23, 2020 (GMT+7) Transhipment Facility (Transit) Karachi, Pakistan
Jul 24, 2020 (GMT+7) Transhipment Facility (Transit) Karachi, Pakistan
Jul 25, 2020 (GMT+7) On The Way To New York, NY, USA -
Jul 26, 2020 (GMT+7) On The Way To New York, NY, USA -
Jul 27, 2020 (GMT+7) On The Way To New York, NY, USA -
Jul 28, 2020 (GMT+7) On The Way To New York, NY, USA -
Jul 29, 2020 (GMT+7) On The Way To New York, NY, USA -
Jul 30, 2020 (GMT+7) On The Way To New York, NY, USA -
Jul 31, 2020 (GMT+7) Transhipment Facility (Transit) Dublin, Ireland
Aug 01, 2020 (GMT+7) Transhipment Facility (Transit) Dublin, Ireland
Aug 02, 2020 (GMT+7) On The Way To New York, NY, USA -
Aug 03, 2020 (GMT+7) On The Way To New York, NY, USA -
Aug 04, 2020 (GMT+7) On The Way To New York, NY, USA -
Aug 05, 2020 (GMT+7) On The Way To New York, NY, USA -
Aug 06, 2020 (GMT+7) On The Way To New York, NY, USA -
Aug 07, 2020 (GMT+7) On The Way To New York, NY, USA -
Aug 08, 2020 (GMT+7) On The Way To New York, NY, USA -
Aug 09, 2020 (GMT+7) Load of port destination New York, NY, USA
Aug 10, 2020 (GMT+7) Customs Clearance (Transit) New York, NY, USA
Aug 11, 2020 (GMT+7) Waiting for Customs Documents New York, NY, USA
Aug 12, 2020 (GMT+7) Contact us for information New York, NY, USA

Nothing more

"Total scam!"

Total scam!
Not worth rating any star!
When you order, they first ask a bank to bank money wire transfer to an Indonesia location. During some email changes, Names like Johiroh, Rifka and a carrier name like City Trans Cargo pop up and stating my order is waiting at a New York port.
However, once they got your money, you never get your order and they are gone.
Do not ever fall for these scammers!