"Do not trust this company"

I paid nearly £1200 for an EV charger installation. At first, communication was good. After waiting for Scottish Power to upgrade my fuse, we had an installation appointment booked for 27 September 2022 (I have a confirmation e-mail). On that date, no engineer arrived. I called the company, and was told that the person who schedules the installations was sick, so no engineer would be coming (which makes zero sense - if an engineer appointment was booked, then the engineer would know it). So they rescheduled for 7 October. On that date, I received a call from my "engineer," Paul McCormish. Apparently the warehouse had flooded and nobody would be able to come to me that day.

So I started researching this company in depth, and found multiple reviews and reports that this company is effectively a scam. I would encourage everyone to check out the other Trustpilot reviews for evchargepoints.com and evchargepoints.co.uk. I called and demanded a refund, and was told 3 - 5 business days. I received no refund. I have written communication and phone records to back up every statement I have made here, and will be initiating small claims.

"Seemed good to start with but 4 months later no installation - Avoid!"

Multiple promised installation dates to just be cancelled on the morning of the install, installer in an accident, parts not in stock....

Now requested a refund as ordered elsewhere, I just hope they refund as promised.

UPDATE

They never refunded the money and all my emails started to no longer be delivered so now having to go via a small claims court to try and get my money back

"Scam company"

Scam company. Promised refund, did not pay. Avoid at ALL COSTS.

"Avoid like the plague!"

The manager of this company Paul McComish is a serial scammer. He has setup and shut down multiple businesses to scam people out of their hard earned money, this is his latest effort. Previously he owned McComish Ltd, a heating firm. Google it.
I am a self employed electrician and this company employed me as a sub contractor to fit an Ev charger.
Very charming on the phone and a lot of promises made but some 60 days after installation I am still out of pocket. I will be taking them to small claims court. This particular customer I worked for had been waiting 18 months for their install after payment himself. Speaking to other electricians they have a history of not paying sub contractors, this is how they make their money. Shambolic surveys carried out over the phone missing fundimental information required for an install. Hopefully this will prevent anyone else getting scammed!