Welcome to The Unlock Shop
gina gilroy
"total scam does not work at all"
total scam does not work at all . this company should be taken off the web . taken over 69e of people under false advertisement. google should remove them as google is an excessory to this fraud. stay well clear of this services .
Phil W
"Just Go Elsewhere"
Just go elsewhere - shame I didn't read the reviews on here first.
Went with them as need an unlock in a hurry.....24 hrs later....no code (despite them advertising "instant"... eventually got an email saying it had failed and I would get a refund in 7 to 10 days....Guess what....no refund....emailed them....no response.....chased again....today got an email (nearly a month later) that the refund has been processed....I'm not holding my breath.....
Oh, and went back to EE who supplied the phone - they gave the code for free after filling in a simple Web form!
GWAMA H
"Only email confirmation of payment..and…"
Only email confirmation of payment..and no code delivered, 36 hrs later no communication, nothing..I wonder why ...hahaha scammers....still haven't any response regarding my refund....if ever.
Scott
"Didn’t realise my phone would need…"
Didn’t realise my phone would need unlocking with a different sim provider so panicked when couldn’t use phone. These people feed on this, promise you a quick solution for not very much money but in reality do nothing. The fact they don’t take PayPal payments should ring bells as you can get chargebacks if there is a problem. Weird how they’ll offer to refund via PayPal though which has got me worried they’re now trying to scam my PayPal account so have asked why they can’t refund to my card. No reply for the last 4 weeks. What an easy scam to set up, even taking people’s money for a few months and making interest off it. Not holding my breath for a refund but am reluctant to share any other info with them so might swallow it and learn a lesson. My own phone provider (Tesco) actually did it free and pretty quick anyway so you don’t need these people.
Kierun Beale
"Take you money then dont reply just…"
Take you money then dont reply just ignore you scammers
Alleyn Conway
"Avoid - if no code found no refund despite email saying so."
Avoid. In the event of a no code they promise a refund which never transpires. Plenty more reputable and trustworthy companies to use than this one.
From their email : A full refund has been processed. Please allow 5-7 days for this to show in your account. If you have any questions, please reply directly to this email including your order number.
They ignore any repeated requests for a refund to be processed.
customer
"Avoid!!!!"
There should really be a zero star option.... no code, no refund.
Derrick dmello
"scammer do not use as per all the…"
scammer do not use as per all the previous reviews
T
Avril
"Scammers! Avoid!"
Scammers, just like the other comments. They say they are going to do it, 24 hours later you get an email to say you will get a refund, and it never turns up. Email them twice but nothing!
Don't use them!!!
MJ
"use your credit card for protection"
1.Ordered unlocking code
2. within 24 hours got email that it was unsuccessful and refund will be processed within 5-7days
3. No refund arrived in 10 days
4. after 2nd email from me threatening them with reporting to credit card company for fraudulent transaction, I was allocated case agent "Holy"
5.After additional email from me quoting my credit card provider policy for refund of fraudulent transaction I got bull reply about clerical error (on their side) being the reason for delayed refund.I was asked to provide Paypal email for immediate refund.
6. After additional 24 hour delay I got my refund via Paypal!
7. It took 16 days, number of emails, and raised BP, but got my money back!!!
8. ABSOLUTE SCAM OF THE COMPANY CHANCING THAT FOLK WILL NOT CHASE RETURNS !!!!
9. AVOID!AVOID!AVOID!
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