Nationwide Moving and Storage LLC
Pascale J
"DO NOT BY ANY MEANS RENT FROM THIS…"
DO NOT BY ANY MEANS RENT FROM THIS COMPANY AT ALL! I thought this was the moving company but they’re actually a broker (Nationwide Moving Solutions) and by the time I found out who the real movers were (Seventh Generation) I had already paid nationwide a deposit. If I had known and seen the reviews, I would’ve taken my business elsewhere. When the movers came to my home, (all my items save for my bedframe, a small armchair, coffee table and two storage bins, fit in one single bedroom). They took one look and immediately decided it would cost way more. I asked how did they know, they stated the company (nationwide) who hired them knows nothing about moving and you don’t know what you’ll pay until they tell you. I was quoted approximately 2400 and told the only way my cost would increase is if my inventory list increased (and it didn’t) I went over my final list with Richard and everything was set. The movers miswrote information on my inventory list for example calling my small arm chair a “sofa” proceeded to ask me uncomfortable questions about whether or not I live alone and if I’m alone in my city. (They asked this several times in different ways) by the end of the day they padded my invoice with an additional $1,200. They will absolutely scam you out of more money any way they can, including having drivers charge you an obscure additional fee because by some magical shift your items take up more space than what you were told. (They damn near doubled my cubic square footage) if you hired them for cross country be prepared to be told after the fact that they use 18-wheelers and If they don’t fit down your street (which essentially guarantees that they won’t always fit down your street, even though they will have your address in advance and know whether or not you live in a home or apartment building) they will charge you a “shuttle” fee but was told by a young woman on the phone it’s not a flat rate, I was told the driver decides what he will charge me. Then another individual I spoke to calculated what the shuttle fee would be for me and I was told an additional $600. I tried to seek help and work through this amicably before delivery but You can expect to have your phone calls and emails ignored until the last minute. I have email chains, I even have video footage of the movers wrapping the so called “sofa” I shared all this information days prior to delivery and was told they’re (nationwide) is working on it, but it appears nothing was every actually done. Then the day before delivery was bullied into an explanation of my contract by multiple people from Seventh Generation including a gentleman who threateningly told me I better pay or I’ll have a problem. I’ve already filed with the BBB, the CA Department of Consumer Services, I have contacted the CA Attorney General’s office and I will be reaching out to other proper authorities as well to have seventh generation as well as nationwide investigated for false advertising, fraud, and predatory practices. I notified both the broker and the moving company about the inappropriate line of questioning that left me feeling extremely unsafe and did not even get so much as an apology. Go with someone else and do not schedule your moves with a broker.
ilona krieger
"paid deposit of $825"
paid deposit of $825. in anticipation of moving out of state. I called several times to post pone moving guys. After 2.5 months of postponeing. We cancelled it all together. They told us we are not getting depost back. Spoke to Paul the supervisor. She was short and not willing to even negoatiate a solution. Dont give any money or use them. Total scammers.
M T
"RUN!"
RUN!! RUN!! They are Brokers! Mark is the nicest guy until you have paid your deposit, and he's has received his commission. Your shipment will be sold to the LOWEST Bider. Who most likely is using a rental truck from Enterprise, or U-Haul to transport your shipment. RED FLAG. Writing from experience. Presently has a lawsuit against National Moving Services and their contractor Alpha Moving Services, LLC out of Navada. My four-bedroom, 3200 sqft. home of 42 years of military travels of memorabilia, antiques furniture, with Japanese silk Aubusson Rugs and Ceramic Vases were all stolen. We say stolen because no one can tell us why our shipment was sent and stored in Nevada and not in Delray Beach, FL as discussed and paid for. We were told in January, after two months of awaiting delivery (Nov 28th, 2023) our shipment was actioned off because the owner of the shipping company (Alpha Moving Services LLC 877-0519-0599) neglected to pay the storage fee as per contract. No can tell us the location of the storage company where our furniture was stored. When its auction off, and who bought it. After 24 years of honorable active service in the U.S. Navy there are items and uniforms I would gladly pay to retrieve. No replies. We haven't received any of the many promised updates since January 10, 2024. In fact, our phone calls are going straight to voice mail. We are surprised our cell numbers was not blocked. Google the address of the house we sold and was under pressure to vacate because of our pending closing. 1601 Carmen Way Oxnard, CA 93036 to see what we have lost. WARNING: You will be required to pay your deposit before the company shows up, which I guarantee will be a smaller truck; then you'll be required to pay more for a larger vehicle. Once your goods are on the truck, the insurance won't be as quoted, but pennies according to the weight of the shipment. This was to be done before anything was loaded. We found out that is the scam. Unfortunately, my husband and I are now hearing all the horror stories of moving. Rent a POD, yes it maybe a little more out-of-pocket expense, but your shipment will be safe. I am giving 1 STAR to ensure this is recorded. RUN!!! P.S - There are other pending laws suits on both of these companies. DON'T SIGN A CONCTARCT ANY CONTRACT WITH NATION MOVING COMAPNY
T Johnson
"Negative 5 Star they damage my Furniture and House!"
Negative 5 Star they damage my furniture damage. The doorway couldn’t move an item I had pointed out from the very beginning was the key thing I needed moved, use them, because got a discount through the realtor, and wasn’t worth it. Tried to charge me more money, then wouldn’t give me money back on the damage they cost to my furniture, they did send somebody to repair the door frame on the house sold to somebody else. Don’t recommend these people very unhappy. I regret using them because of the damage they’ve caused to my brand new furniture.
Diann G r af
"To WhoTo Whom it Concern: National Moving Service's Seventh Generation Moving & Storage, LLC We hired the National Moving service"
To Whom it Concern:
National Moving Service's
Seventh Generation Moving & Storage, LLC
We hired the National Moving Service's on Tuesday April 18, 2023. We had paid the down payment of $5,508.60 to secure the moving services of house hold goods from Clinton, Utah to Medina, Tennessee. We were contacted shortly after that time, stating that National Moving Service's had miss estimated our bid. NOTHING stayed the same after that date. We were unable to contact Brandon on his personal cell number or business number. We were unable to contact ANYONE after signing and paying the deposit. The business number, no one answered. We did leave several messages with no response.
The movers arrived at our home the evening of May 26, 2023 with a smaller truck. They packed & filled up the truck with in a few hours. The mover's had packing supplies, but never used a packing list or a log sheet of the boxes. None of the boxes were numbered in any way. They waited until later that night to get another truck that was available to load. By the time the movers were finished, it was after midnight and they informed us that we owed an additional $9,793.80 more due to the amount of items we were moving. We paid that with a personal check. (#5294)
After arriving in Tennessee, we Contacted the Seventh Generation Moving & Storage, LLC, driving supervisor to give him our new address. We were told, we would have to wait until a truck was available and coming to Tennessee. Found out at this time, our household goods were being stored in California. We waited two weeks for our items to be delivered. On June 26, 2023 a single truck arrived at our home and were told the truck contained everything. We were also told we needed to pay a remaining balance of $9,793.80 before the driver would even open the door of the truck. We paid with a cashiers check. (receipt in paper work)
We were overwhelmed with horror to see what was inside of the truck!!! Some of my most prized possession have literally been destroyed. I have included pictures and a description of damage on specific items obtained in your care. We question why my household goods were moved a total of three times? Some boxes were wet, destroyed, and smashed. Nothing in the truck was secured in place. None of the boxes were inventoried or numbered. No one knew what was in any boxes or where it was to be taken in the house. (See receipt of delivery papers) We are missing several boxes and many of our house hold items as they are not here. We have boxes of home goods that are not our items, they belong to someone else. We have called the Seventh Generation Moving & Storage, LLC and told them of the situation. They informed us, there was no way of knowing who or what or where they belonged to. Those misplaced boxes are not numbered either. We know someone else has my possessions of which are valuable to me. I'm sure whom ever has things of ours feel the same way about their personal items they are missing.
We are feeling defiled at this point and disgusted with the lack of care and professionalism your employees took when moving our possessions! No amount of money will ever replace the many missing, broken and destroyed house hold items. We are truly heartbroken! We are seeking fair compensation for the lost and damage items!
Ron Graf
Lillian Diann Geary Graf
leftyplayer
"They deserve 0 stars"
They deserve 0 stars! They just outsource the moving to a third party. They give you a date and then don't show up on time. If there is a single additional item, or they have to walk 10' further than they expect, they up charge about 50% more than the original quote. I was absolutely shocked at the B.S. they know they have you if you are stuck and need your items moved and you are on a schedule. It is very difficult to change movers at the last minute. They ought to be run out of business. There is no excuse other than pure greed and dishonesty for their business style.
Jerrold Zich
"Nationwide dosen't move or store…"
Nationwide dosen't move or store anything. They simply take your deposit and go out for quote to actual movers to fulfill your move. You have no say in who they choose, and they wait to notify you with the name if the company that will take your move, well past the deadline to cancel. And if you do cancel say goodbye to your deposit.
Don Fell
"Job #1 is getting you to sign their…"
Job #1 is getting you to sign their contract and collect a 50% deposit. And they will tell you ANYTHING to get you to sign and pay. After that, you’re on your own.
Amanda Mocny
"I wish I could give a 0 star"
I wish I could give a 0 star. Limited communication before what was supposed to be the move. Movers didn’t show either day. I was never told what company was coming. Was never given a contact number (like hey expect a call from this number 24-48 hours prior to your move). Dont use them at any cost. I’m now scrambling to find an affordable way to ship stuff across country within the next month. Luckily they didn’t get all the money
Jorteh Senah
"Horrible service and echoing what…"
Horrible service and echoing what everyone else is saying in their reviews. They're are broker and not the actual moving company. The moving company they worked with try to up charge me and lost and broke several of my items. The whole thing was mess
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