"THERE SHOULD BE A NO STARS OPTION FOR KEMEDRESS"

If I could give this company "no stars", I would.

Much like the first review, my experience with Kemedress was TERRIBLE and DISAPPOINTING. I too went by the pictures on their website (100% MISLEADING), sent in my specific dress measurements, even chatted online with their customer support prior to hitting "purchase" because I needed a specific color and wanted the one "pictured". I was told to click the option of "pictured" or "as shown". They even emailed me to confirm the dress measurements before starting to make it ... when I finally received the dress, two weeks later than expected, it was NOT the dress shown. It was a style shown but there was no comparison when it came to the color.

I have reached out to Kemedress on numerous occasions now and have been told that the "tailor" chose the color because they only copy other high end, more expensive dresses. My response to that was "if you had the time to contact me about my measurements, then you could have given me the option to choose the color that I actually needed for the dress". But they didn't. I received TWO EMAILS prior to the making of the dress and no where in it was the COLOR addressed ... and I was very clear. I was not buying it unless I knew it would be like the one pictured. THEY CLEARLY LIED AND MISREPRESENTED THEIR COMPANY.

When contacting their customer service chat ... I have only received the run around. They have a disclaimer that there can be a 5% difference in what was pictured versus what you receive. DO NOT BELIEVE THAT. If I could post the pictures of the dress that I chose and the dress that I received, you could see what I was talking about. I sent them to Kemedress but they stick to the 5% in their policy. You would have to be color and style blind to not see that the difference is SIGNIFICANT.

When I asked for the address to return the unsatisfactory dress, all I received was silence from the "contact us" link and the customer service support chat said they are only for pre-sale not post-sale. The envelope comes written in Chinese so you can't see what the address is. What a nightmare of an experience.

They may have "reviews" but I wonder how real these are too. Robbers. Thieves. Deception. Stay away. At this time, you can find them on Facebook however I have filed a complaint with Facebook, outlining their deceptive business practices. We shall see how much longer they can advertise their business there.

"Never buy from them."

Never buy from them.. all pictures they post on their website are fake. Even the reviews on their website are fake. I bought from them a wedding dress costs 600$ they sent me a horrible dress and they don't want to return it. Don't buy from them they are thieves and using a very cheap materials you will lose your money.