"Terrible"

Terrible. AVOID AT ALL COSTS. House move got delayed due to incompetence by this solicitors. Did not need the extra stress involved in an already stressful situation. Unable to recommend and felt like other clients were more important. Not recommended! Attempted to contact as described. No one answered in the end so given up on contact from this company.

"Definitely Recommend! "

We used Cozens-Hardy for a house purchase and would definitely recommend! Rebecca and her team were great, very efficient, and informative. They answered all our questions and were always helpful. Everything moved quickly and consistently. Overall a 5 star service, very professional and friendly!

"Terrible Service"

My partner is going to lose her house because of the incompetency of these solicitors. We've had to chase 3x a week (minimum) to get answers throughout the process, told not to worry about timelines, been lied to about certain documents being sent off, we've had misinformation passed to us, which when dealing with H2B (which they should be doing) they've highlighted incorrect bits of information, such as the value of the house and mortgage offer (how can you even get that wrong?) which has delayed the process for so long, even with a mortgage extension, it's resulted in us not being able to keep the house due to her shifts at the NHS changing. It's absolutely shocking and they should be ashamed of themselves. Terrible, terrible solicitors firm.

"Bordering on completely incompetent"

Bordering on completely incompetent. Why any one would use this firm is beyond me. Ice ages come and go faster than any progress on the simplest of tasks.

Update: CH continue to delay exchange/completion for absolutely no reason. First they requested wrong amount from buyers bank, then said exchange in 3 days, then 1 week and now being flaky about that. It’s almost as if they like sitting on their clients funds and earning the interest themselves 🤷🏻‍♂️

"Excellent work…on a very tight deadline "

Excellent work from Dan Evans and the team on a very tight deadline.
Communication was superb throughout.
No hesitation in recommending Cozens-Hardy - impressive service.

"Utterly appalling"

Utterly appalling. Their service was terrible from start to finish. They were incredibly slow, didn't reply to emails and then told me 2 days before we exchanged that they needed several documents otherwise they couldn't exchange, incredibly stressful for me. Also when they had to transfer funds to me after completion, it took over 5 weeks for them to send out a cheque. It was clear that if I hadn't kept chasing this up, they would have kept this money. I would never recommend this firm to anyone.