"I was very impressed with Goldstone…"

I was very impressed with Goldstone books.They were helpful and kind.100% recommend this company.The parcels were packaged well.

"Don’t trust Goldstone Books"

If I could, I would give them a zero! I purchased a book from Goldstone Books through the AbeBooks website. The book was not what it was listed to be, which the vendor clearly should have known. They say they will refund my purchase price if I return the book within 30 days, likely aware that returning the book would cost me more than twice what I paid. I, as the consumer, am stuck because Goldstone Books did not present the product honestly. I would not purchase anything from them and would also avoid AbeBooks if they continue to work with Goldstone.

"AVOID COMPLETELY "

They sent me a buckled book, yet refused to pay return postage.
Their customer service was hostile, as warped as the book they sold me.

"unreadable book"

Bought a penguin book was defective, no gutter, could not be read, I got a refund, having returned the book, but they would not refund my postage, reason given ' listing being correct for this title'. The listing did not mention that the book coud not be read. It is a tiny sum of money but I find them shabby, and misleading, so avoid.

"Untrustworthy "

Paid. They confirmed our order, then a few days later issued a refund "accepted order in error". Highly unprofessional.

"DO NOT BUY FROM HERE WARNING"

Absolute crap company. Disgraceful customer service, refuse to issue a refund for a book that did not arrive. Would give zero stars. I believe this website to be a scam. Bought via abebooks so do not use either of these to purchase any items ever.

"Delighted with this out of print edition."

I had been looking for this out of print edition for ages. It was delivered on time in very good condition, no smell of cigarettes (often an unwanted problem) and a good price including postage.

Well done, Goldstone. Thanks.

"Happy Customer"

The book I bought was exactly as described, in excellent condition. It was delivered in good time and I'd use Goldstone again.

"Dealt well with a problem...."

I ordered a book by J G Ballard, clearly advertised as 'hardback'. The book that has arrived is a paperback with a different ISBN from the one that was ordered, and in rather bad condition. Not worth the inconvenience of returning it, but I'll not order again from this company. Sloppy.
Update: I received a message from Goldstone Books asking me to contact their customer services. It seems there was a listing error on the site which meant that I got the wrong book. I've been given a refund and told I can keep the poor condition paperback. Swift reply and a generous offer from them. A couple of stars added.

"No.1 bookseller"

Very nice bookseller! Good packaging and quick delivery.