"Failure to deliver or communicate"

Ordered Oct. 20th 2023, as of Dec. 19th I have gotten no delivery, no tracking and no response anywhere other then the automated "order had been fulfilled". Request for refund was ignored. Disappointing as I've ordered before and they had great customer service.

"Something's gone wrong at this company"

No tracking number, no response to my email, and my order still has not arrived. My first few orders went fine. My October order never arrived so I disputed the charge and my credit card company reversed it. This is last chance (December).

"Ordered in Oct -No delivery"

Ordered in Oct.
No delivery.
Reached out via email/facebook -no customer service response.
0/10

"I still have not received the order…"

I still have not received the order from the last time. Would be happier if I got what I ordered.

"I never received my order and email to…"

I never received my order and email to inquire about my order were never responded to. It’s been nearly 4 months.

"I have two orders still in transit…"

I have two orders still in transit supposedly for the past three months now.. I'm probably never going to order again which is sad because they used to be a good company. I emailed them multiple times and never got a response. I think this place is dead.

"Absolutely fantastic sellers"

Absolutely fantastic sellers

"Did not receive my order!"

Did not receive my order!

"Never got my order nor my money back"

Never got my order nor my money back. Will never order again.

"Never received latest order"

I never received this order. I emailed the support team but never heard back. We are loyal customers and we're disappointed not to receive this latest order. Is there a way to find out what hapoened?