"Embarrassing "

My son opened his birthday present (a set of expensive knives) in front of a room full of guests, and inside was evidence of a used knife. I was mortified. This company think that mistake is worth the sum of £23 . The guests are keen to know what happened! I guess none of us will now trust Katto, neither will our friends, family, and friends of family, nor their friends. Infinite.

"Purchased 2 very smart garlic crushers…"

Purchased 2 very smart garlic crushers for presents both do not crush garlic. Most disappointing. The perforated area needs to be sharper.

"Awful experience"

Awful experience. Appalling customer service. Ordered a knife as a special birthday gift… next day delivery. Nothing arrived. We needed it for the birthday celebration the following day so called them. ‘Customer Services’ couldn’t get us off the phone quickly enough, said they’d look into it right away and call us back. Nothing. Next day we called twice, left two message & two emails. Nothing.
We sent another email asking for a refund. Next day we received a response… basically we’ll refund you.
How not to do business. Wouldn’t ever buy or recommend to anyone. Buyer beware!

"Great knives"

I've had the Chef's knife for a few weeks now. It's a great all round knife and beautifully made. Holding up very well to date! Will be sure to return for future purchases

"Excellent service "

Excellent knife, great fast delivery service, and excellent communication throughout. Really impressed. Have now ordered a sharpening stone too. Quality of the knife is amazing! Thoroughly recommended.

"Great kit "

Have many Katto utensils including the chef’s knife, scissors and the whetstone. Great pieces of kit.

"Brilliant knife"

I bought the Santoku knife and it is brilliant. Sharp, well balanced and I can't wait to get another knife.

"Genuinely wanted to purchase"

When Katto launched their new knife this year I asked on two occasions (on their Instagram feed) whether the blade was made in the UK. It was a genuine question that was never answered, nor is the information readily available on their website. Their reward (which I have just learned about many months later) was to block me, which I am astonished at. I had actually asked my wife to buy me two knives for my Birthday this month! Needless to say, not happening.

"My new go-to knife"

Super impressed by the look, feel and quality of my new Rosewood Santoku. Using this as my new everyday knife - bye bye Ikea knives.

"This is an amazing knife, from a lovely brand."

This is an amazing knife, from a lovely brand.