"I started renting a property with them…"

I started renting a property with them in September 2020 and it went very smoothly. Very clear and easy action on getting things sorted moving in. Website is easy to navigate, book repairs online, message online, email your housing officer, its all good. The repair guys are all nice too and do a good job. So far so good. Property is nice, needed superficial work, no carpets but now iv made it my own and i love it. I feel secure in my new home and as long as i pay my rent i cant imagine anything going wrong. Looking forward to being a tenant for many years.

"Dont apply for a job here! I applied for a job with this company…"

I applied for a job with this company and I had my personal data seriously breached by this company, the ICO ruled in my favour. Whilst the complaint was live they demanded I attend an interview for a job with them. I was treated appallingly, I made a second complaint which is below and they fully upheld it. However, they refuse to discuss the content and have become arrogant. The ICO state I should take legal action. I want every who applies for a job here to know that they could be wasting their time.

Complaint:
"Some feedback for MSV regarding my interview. I’ll be as brief as possible as I wouldn’t want to appear as though Its a case of “sour grapes “.

Firstly, as suspected I was unsuccessful. Given the circumstances and the fact I felt pressured into attending before resolving my complaint, it comes as no surprise. I was a wreck by the time I entered the room.

Observations are as follows- do your hr partners start every interview by reassuring the candidate that they are there on merit and for no underlying reasons, he stated I should relax on this basis but this had the opposite effect.
Are you certain that the manager interviewing had no idea about the background complaint as he stated I shouldn’t worry as he’s there on a bluff and doesn’t know his stuff, this came across as a “dig” and wasn’t amusing.
I felt patronised the whole way through by the manager, when I presented an example document I’d drawn up, which was used in my current post successfully, he asked whether I was sure I produced it, was it that poor or that surprising? Either way, rolling eyes weren’t what I expected from this individual.
Without whittling on too much, talk of training attendance was mentioned, when I stated I’d recently attended gdpr and data protection training the atmosphere completely nose dived.

Besides the above, which I expect will be dismissed, I’d now like to make a formal complaint as to the breach of my personal data, the complete humiliation I was made to suffer at the interview, but more pressingly, the humiliation I have to withstand in my current workplace. It’s left relationships strained and awkward. It’s put me off ever applying elsewhere again for fear of a repeat of this stressful nightmare I’ve endured. I am still enduring these adverse effects whilst i await your response to the MSV admission sent to the ICO. I just hope that in time it blows over in my workplace and I don’t keep having to answer why I didn’t get the job or whether I think my colleague “stitched me up”. The fact I had to send you evidence of text messages was further strenuous and disappointing. Should MSV like to further contest the issue then I have two people prepared to disclose what they were informed about my application from my colleagues disclosure, as a result of MSV staff directly mishandling my personal information.

I’m disgusted by the whole situation and feel this is seriously affecting my mindset, I’ve had, and still have sleepless nights mulling over this experience and how I’ll get past it. I feel my trust has been violated.

I feel I’ve lost the opportunity to progress my career and it’s putting me off doing so for the near future at least. I’ve lost out financially as I believe I’d have faired much better without the mishandling of my information by MSV, in fact this post would have seen a pay increase of well in excess of 4K per annum and that’s at the entry level MSV advertised.

Can you inform me if your colleague asked why you were confirming my interview attendance rather than doing it myself as per your standard procedures. Whilst your hr officers attempts to reassure me that I was worthy of interview were obviously in good faith, it immediately embarrassed me from the outset.

Whilst I doubt I’ll get a full admission of the dialogue shared, the impact is humiliating, embarrassing and left me feeling very low in confidence. In the absence of a solid admission I can only assume my whole application was shared."

As you can see, they treat people like dirt, admit it but refuse to discuss it or even make reference to the above complaint. The only dialogue they would discuss iss the data complaint I made before the above.

Disgusting approach. How many others wasted their time and don't know it? Make up your own mind.

"Amazing Service Provision"

I feel I have to write this review as MSV have over the years provided the best service ever. All staff are very helpful and caring, they do their best to ensure I get the help I need. During lock-down I have received a weekly phone call to ensure I am coping, as I was Shielding this call is still coming. Amazing service thank you for all your help and support.

"Thugs and bullyboys"

This outfit behave like thugs and bully boys. Have a complaint? Don't bother, we'll just ignore you and threaten you. Disgusting mob.