"I am impressed with how well most words were transcribed"

I am impressed with how well most words were transcribed, given the background noise. And that people were speaking from many different directions.

It breaks down in two categories:
1) I am surprised that it does not notice the switch between obviously different speakers.
2) There were a number of proper names and obscure words where it makes amusing guesses. Example: "Bayesian" became "Beijing".

I have no idea how that could be improved without knowing a lot more about the subject under discussion.

"Unacceptable"

Four days ago I uploaded a file to Temi.com. While doing so I also chatted with a Temi representative online. This was a file Temi would do for free to entice me to use it on an ongoing basis. The file loaded and I waited. An hour in, I went back to chat and asked about my file. The rep and I confirmed my email address again. Five hours in, I went to chat and asked for my file. This time the rep said maybe we have the wrong email address for you. I confirmed the email address again. A day later, I asked where the transcript was sent and got no response. Now it is four days later and nothing. Transcription is time-sensitive for the most part. Temi doesn't answer the phone, it goes to voicemail. When you write Temi, the company says it will get back to you in several hours or a day or so. What? Honestly, I have no idea what this company thinks it is doing. I will try again tomorrow.

"Unusable"

Unusable -- though, at times, hilarious. An interview, with me sitting next to the single subject in a quiet boardroom, no one else around and no background noise of any kind. She's well-spoken and the clarity of the recording is top-notch, recorded on a professional digital device with a great, balanced mic, and yet the transcript was a garbled mess of odd phrases and utter madness. As others have written, a waste of time. Two stars because at least they're trying. Looks like this tech has some ways to go, and in my opinion it should stay in [free] beta for a while yet.

"So bad, it was completely unusable"

It was completely unusable. Waste of time and money. I will not be using this service again.

"Excellent service"

Excellent service. Even gets two speaker files easily and accurately. Saves a lot of time.

"This is my first time trying this tool"

This is my first time trying this tool, and as a Pastor who speaks every week, I'm often listening to audio resources for ideas and inspiration. Taking those inspirations from Audio to an editable transcript in a matter of moments has saved me several hours this week alone! Simple to use and delivers what it promises! I'm hooked!

"A great service, average UI"

This actual service is amazing - but with a few quality of life exceptions:
NO ORDER/ACCOUNT DETAILS:
Using Temi for business is very difficult without a central place to view receipts/orders. Filing expense reports almost becomes more of a hassle than manually transcribing audio - especially when being emailed multiple receipts for less than a dollar at a time. Purchase history and the ability to download invoices from a central location is a must-have of any online business

NO FILE NAMING ABILITY:
I am finding it difficult to manage files without the ability to edit file names in the dashboard. It seems disjointed to have ultimate ability to edit transcription files but not the ability to edit the filename in the dashboard?

With those 2 fixes, Temi would be a 6 out of 5. SERIOUSLY - The actual service is amazing, but the business execution is cumbersome.

"Easy to use"

Easy to use, transcribe and correct. Make sure your recordings are clear. God help you if anyone on the record has a thick accent.

"I like everything about it"

I like everything about it. The quick turnaround, the dashboard, and especially the price.

"was great and easy"

was great and easy