"very unprofessional"

first appointment therapist was 10 min late to 30 min appointment. virtual appointment. we liked the therapist and set another appointment, but she never logged on, never sent a cancellation notice, just ghosted us. I paid copay before the appointment time and have not been refunded and have made multiple attempts to contact the therapist and the billing department by phone and through client portal.

"Total SCAM"

Total waste of money and time. Took multiple sessions and test for ADHD - spent over $500 to have an inconclusive result. It seems like this is a common practice for Foresight. Avoid at ALL COSTS! This company is a complete SCAM!

"Waste of time and money"

Although I felt positive going into this, as the psychiatrist came off compassionate - I am sorely disappointed. I explained that I always felt that I had ADHD symptoms since I was a kid and it's made it hard to function as an adult. I wanted to take a test and was told that there are different types of ADHD, and that they would determine what kind through an online test. I questioned the legitimacy of it since it was online, but figured that it was worth a shot. The test was riddled with potential for false results. Between the simplicity of it and the fact that internet connection could show my responses as delayed - I just didn't understand how they were going to get any comprehensive results out of this. Well, of course, I get my results and they are "inconclusive" and showed signs for "malingering." I want legitimate, accurate results, so of course I would not have tampered with it by altering it or fabricating my responses. They don't allow you to retake the test without payment ($200) and told me I would have to be referred to a neuropsychologist. Well, most of the NP's are either not in my network or completely out of my budget (charging $1,000+). So now, I am out $200 (not including what I was charged for my psych sessions), without any answers, and no next steps. I am unable to get a refund. I would avoid this place and try your best to find an in-person clinic instead.

"Incorrectly diagnosed"

I was given an incorrect diagnosis by a provider. I contacted Foresight multiple times and was told that they would review documents and then decide if I was diagnosed incorrectly. I requested documentation to prove the diagnostic criteria I met for the diagnosis given and they would review the files.

Only after I told them I could just reach out to a government entity would they respond to me. Now I cannot access any documentation or records on my portal.

"Steer clear - horrible company"

Very unresponsive company. I've not seen a provider in 6+ months, but am still navigating issues with billing and invoice. Foresight does not respond to messages, phone calls, or voicemails. Last person I spoke to, over three months ago, said a manager would call me back to resolve - surprise, they never did! I'm now receiving invoices via email asking for payment, though I have paid for these appointments previously. Additionally, I was never refunded when a provider no showed to my appointment (payment was provided while checking in) and I was also charged for an appointment that never occurred after my provider left Foresight - so totally unacceptable and obvious errors on their end. Very frustrating experience and feel like I'm being scammed at this point - I almost want to pay just to put an end to this experience but can't believe the lack of communication and accurate record keeping on their end. Look anywhere else for mental health services.

"The WORST"

I was with PACT ATLANTA before they changed to Foresight. Prior to the change I had no problems, knew everything that was going on with my care, and trusted my providers. With the change it has been a nightmare. Let’s start with the fact that I have been refused a refill of my medications several times. A medication I cannot go without. I get the run-around every time I try to talk to someone. Nikki specifically is one of the rudest people I’ve ever met. She blamed me for all the problems and would not listen to anything I had to say. She also had the audacity to say she understood what I was going through because she “studied it”. There is absolutely no communication with this new staff, and I’ve had to call and send multiple messages several times to get any sort of answer. My previous provider left the company and I got switched to another without any sort of notice. This new provider (whom I have only spoken to once) is making decisions for my care without knowing the basics of it. I absolutely hate this place and will be looking for new care as soon as I’m able to

"Unethical practices by doctor turned into corporate puppet."

I had been with the psychiatrist Todd Antin for 15 years at a place called PACT Atlanta, and his practice was bought out by Foresight. So, my former doctor is now nothing but a puppet for a corporation.
I was forthcoming about getting some pain medication from another doctor because of a serious injury. A couple weeks later I got a frantic phone call from Dr Antin and he stopped all treatment and cut our relationship because of it. He would not listen to reason.
Now I'm frantically trying to find a new psychiatrist who will fill my meds before they run out, making his actions completely inconscienable.
He was freaking out about Foresight sending the DEA to investigate him. I know I've done nothing wrong, so his affairs must not be in order. Do not trust Foresight.

"they are completely unresponsive as a…"

they are completely unresponsive as a company.

The provider I have is great but the corporation makes you hold forever to talk to someone who transfers you to another hold time... and the only way to reschedule or check if they take insurance (my insurance changed) is to call. Useless gigantic corporation that has cut costs when they are probably raking in profits.

"One of the single worst experiences…"

One of the single worst experiences with a professional since I was misdiagnosed with an ectopic pregnancy and nearly died. Thinking I was going to get help, it was only making a very bad situation worse. I wanted to die.

Nov, 2019 I was in the process of needing to take a leave of absence from my job to focus on my mental health. Since Kaiser couldn’t take me for at least 3 months, they recommended a company called Magellan, who referred me to Foresight San Jose. Upon my first visit Jan 2020, I made it clear to Omar that I needed assistance with the necessary paperwork to provide to Lincoln Financial so that I can go ahead with my leave and in his words he said, 'no problem'. I had never taken a leave, let a lone went out on disability.

For the next 30 days and the next 3 visits, between my employer, Lincoln Financial, Kaiser and Foresight, I was running in a viscous circle on the daily. Waking up to emails and phone calls in turn making phone calls, sending emails and going down to Kaiser for help, getting nowhere.

I was nearing using up all my PTO and was now desperate to have someone help me. I continued to request my medical records, again, not knowing that all I needed was a certification of health and a treatment plan. I assumed Kaiser, my employer, Lincoln Financial OR Foresight knew exactly what was needed, it was apparent no one knew because no one told me until the absolute end of this horrible process. Needless to say, Lincoln Financial had reached out to Foresight to no avail on several occasions. I was begging someone to help me as if I was begging for my life. I ended up using up all 31 one days I had accumulated in total, I could have used that money.

I messaged Omar 15 times between Jan 25 and Feb 18 to no avail. On Feb 18, I finally emailed every person I could on Foresight portal and I finally heard back from a woman named Victoria. Victoria had assured me that Omar was not in compliance and would address this with him as when someone requests their medical records there’s a 14 day grace period that had been exceeded. Victoria called me back on Feb 19, I saw her call coming through and felt I needed to take it with hopes I could finally get some resolve. What she didn't know is that I was in pre-op at Kaiser getting prepped for surgery. Here I was sitting in my gown, needle in my arm, scared, taking all that I could take up until this point. Her final words to me telling me that Omar wasn't actually a therapist. I couldn't believe what I was hearing, I wasn’t sure what difference it made when it came to a certificate of health and treatment plan which again, I didn’t know that’s all that was needed as of yet. I told her that I called the State of California to certify his credentials and see if there were any complaints against Omar or Foresight so what she was telling me did not make any sense.

On Feb 21, I ended up paying out of pocket to see another therapist by way of referral. I saw her on a Friday at 4:00p and by 7:00p that same night I was back paid my disability and she had filed the appropriate paperwork with Lincoln Financial. It took this therapist 3 hours to do what my employer, Lincoln Financial, Foresight and Kaiser combined, could do in 30 days. I would also add that I didn’t know that state disability is filed separately until about half way through thinking well why do I need to deal with Lincoln Financial at all? It was very very very confusing. If I now understand it all correctly, I had to file a claim with Lincoln Financial so that I could retain my employment status. But even that wasn’t clear from any one party. If you go to the same person twice, they don't tell you the same thing. It's crazy. Isn't that these peoples job? Even just sitting here writing this is upsetting and drudges anxiety.

Fast forward a year and I receive an email to my inbox on Feb 22, 2021 from someone named Jasmyn E Titled: 'Hi, F*** You' with the subject line: 'RE: Message from F*** You for Foresight Mental Health'. I sent this to the CEO and Director of HR but haven't heard anything since which seems typical. And that is why I decided to leave this review, to warn others. These people nearly ruined what was left of me when I came to them. I'm still recovering from not just the experience that brought me to therapy, but this experience as well.