LMR
Delfina Olivarez
"I ordered a gift card for Christmas and …"
I ordered a gift card for Christmas and found the website is user friendly!
Emily Coyazo
"Delivery was on time and exactly what …"
Delivery was on time and exactly what the purchase described! Thanks LMR!
Bruce
"I purchased rear 1/4 glass louvers for …"
I purchased rear 1/4 glass louvers for my 17 year old grandsons 2016 Mustang. The description advertised MATT finish. Christmas morning imagine my surprise when he tore into the box to see gloss finished louvers.
Of course I replaced them with a competitors product and started the return process. I found this process not only time consuming, but also sad as I would be charged for the interior box (10%) since it was destroyed while unwrapping.
I will NEVER use LMR again and have told three others about the negative experience I had. They have ordered their parts elsewhere.
I thought it bad enough the shipped parts did not match the add, but all the actions after that compounded the problem.
If you have any other questions please email them to me and I'll be more then happy to answer them. As far as I'm concerned, LMR is probably the poorest company I have had the misfortune of dealing with.
RMA#45777. Since my original post, I was recently contacted by Jeff Jeminez with LMR. As he reached out to me we discussed the errors the company had made. My entire purchase price was refunded and he also included a couple of trinkets. While this does not diminish the disappointment of Christmas day, it did go a long way in restoring my faith in this company. Weather I use LMR again remains to be seen, but I do want to thank Jeff for his efforts.
Wess Machen
"When i ordered the parts i needed"
When i ordered the parts i needed, there were two backordered. I cancelled one completely but kept the other. I got another notice telling me the part had come in and would be shipped. i haven't recieved it yet. the original order #PU59609. The second Order #PU43114 is the one i recieved in the notice and it would be shipped.
Jimmy Perilla
"You guys are ok"
You guys are ok. I honestly had a better experience with American Muscle.
Dylan
"Easy to use website"
Easy to use website got frieght shipped item had it in 4 days! Unlike am which took 2 weeks. Always had good experiences with lmr
Dmitriy
"Excellent parts for my Stang!"
Excellent parts for my Stang!
Aaron Zolnosky
"over all one of the best mustang parts cites i've ever found"
shipping is fast and free no problems with getting the right product, they have only OEM or high quality aftermarket parts the website is easy to use and everything is at a fair price I am very happy with LMR
PRESTON
"Customer support and shipping where unexceptionable"
I was extremely dissatisfied with the customer support I received when I called LMR about a billing questions I had. The representative acted annoyed with me calling and quickly dismissed my concerns has if they weren't a big deal. One part I ordered said it was out of stock what would ship in 1 to 2 weeks but really shipped in 3, I wouldn't have minded as much if I hadn't had a pour experience with the LMR rep. Unfortunately this was the first and last time I purchase from LMR. I intend to only buy from American Muscle and CJ Pony Parts.
C. Hopkins Jr
"They are awesome people"
They are awesome people! Great Customer Service and also always for me they get me the correct part!!!!! Awesome and Better than American Muscle!!!!!!
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