"Staff were great"

Staff were great, when I had an issue they were able to help me resolve it within the day. I would use LEDSone again and recommend them as their customer service is first class

"Bought a lamp fitting and got sent a…"

Bought a lamp fitting and got sent a bulb for free nice touch

"Here’s aSubject: Urgent: Order Not Received – Immediate Resolution Required professional and firm response…"

Here’s a professional and firm response to their email:


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Subject: Urgent: Order Not Received – Request for Resolution

Dear [Ledsone Team],

First of all, I haven't received the item. I previously contacted both your delivery partner and your company regarding this issue, but I have yet to receive the item, a refund, or a replacement.

This matter remains unresolved, and I need it sorted out as soon as possible. Please provide an update on the status of my order and let me know the next steps to resolve this issue promptly.

Additionally, I want to highlight that my experience will be shared on Trustpilot to help other customers make informed decisions. I hope you can address this matter swiftly to ensure a fair resolution.

I look forward to your prompt response.

Best regards,
Yeshak fantu
82 hornesy Road
N7 7NN

"Excellent Suppler"

Simple website, good price and rapid delivery.

"Great product"

Great product, delivery and communications, thank you.

"good quick service"

good quick service

"Received very promptly and was exactly…"

Received very promptly and was exactly as described so can’t fault their service or product.Well done

"Excellent!"

Excellent company and fast delivery time.
Very competitive prices and I’m very pleased with the bulbs I ordered and the realistic postage costs.
First time I’ve ordered from them and I’ll definitely be using them again.

"Sorted thanks "

Full refund given.
I had a problem with a return eventually found out it was down to the courier between Ledsone and I we resolved the issue and was given a full refund many thanks

"Fab service"

Fab service. Love my wall lights. Wasn’t expecting the bulbs to be included, totally impressed me. Hassle free shopping with a super fast shipping time even to Northern Ireland.