"Good advice"

Good advice, competitive price, streamilined installation. Installation has performed well.

"They were almost 5 stars"

They were almost 5 stars, I knocked one off because there was something wrong with the roof after they fitted the panels, they came back and fiddled around and it was all fine afterwards, but they didn't do anything about the water marks in the ceiling.

The Powerwall installation was a full 5 star job.

"Excellent after sales support "

I contacted Sunlit Solar over a problem with the My Solar Edge app relating to a solar/battery installation. They responded promptly and took up the issue, keeping me informed, which was quickly resolved.

"Excellent Service from start to finish"

Sunlit Solar provided really good advice on the system set up and requirements and answered all of my questions. The DNO approval was handled by them and the installation took place really quickly. This included removal of my old roof windows to make space for two extra solar panels. The installation team were polite and kept me updated. They ensured that I installed the Apps I needed to monitor the system and showed me how to use them.
There were a couple of teething problems due to the old consumer unit after the installation, but the team came back really quickly and these were resolved. I had a question a few months after the job was completed. This was answered immediately, by providing me with details of who to email at Tesla and what to say in the email.
I would definitely recommend the company to anyone getting a solar/battery installation.

"Expert and understandable advice for…"

Expert and understandable advice for someone non-technical, plus really good service. Delivered on time and system is working well. Always available for ongoing expert advice. Can't recommend highly enough!

"Good reliable service "

- very skilled and knowledgeable team
- good leadership
- good admin backup
- responsive and friendly

They designed a very good installation for my property and then delivered it efficiently. I recommend them highly

"Install, walk away, no customer care!"

Installers are efficient and pleasant. Office manager is unhelpful, give completely the wrong advice and overrides engineers charging decisions. Installed a Zappi EV charger, when we tried to register it, could not get the code required. Asked for assistance and were told that we would be charged a call out charge. Accepted this, only for the engineer to tell us that it was an update issue and that we would not be charged. Office Manager insisted that this was NOT the case and insisted on charging us, so paid the bill. Now cannot get the charger to work properly on bump charging, so rang Sunlit Solar for help, Office Manager said it was nothing to do with them and that I should speak to charger company. The charger company said that there was nothing they could do and told us to speak to energy company! I have done this and now not only does it not bump charge, but did not carry out regular night time charge, meaning that my daughter could not get to work this morning. Absolutely useless, no doubt we will get charged again, when the charger requires another update, no customer care, just sell the product and walk away and the office manager is unpleasant to deal with.

"Excellent installation and support"

Excellent installation process all on time no problems. Subsequent faults with Solar Edge equipment followed up by admin and engineering staff. Solar Edge replaced equipment and everything now working well.

"Brilliant service"

Brilliant service, honest detailed advice. Totally recommend.

"Knowledgably and efficient service "

We had a highly satisfactory experience with Sunlit Solar. They demonstrated extensive knowledge about the various options available and provided us with practical recommendations. The installation process was prompt and efficient, ensuring a hassle-free experience for us.