"Excellent customer service!"

Went back to Alexandra shoes Portsmouth, with an issue with my trainers I purchased in October.
I cannot praise their customer service highly enough in this day of ( couldn’t care less now you h@ve purchased)
The young man who originally served me with my trainers sorted out my concerns in a most polite and courteous manner.
Well done Alexandra sports !
I’m sorry I didn’t get the young mans name .

"Customer service and knowledge is …"

Customer service and knowledge is second to none, will not be going anywhere else from now on for my running trainers.

"Brilliant service very impressed!!"

Well. What can I say. I went last week and had the most thorough foot examination of my life. Dawn the manager was amazing and so knowledgeable. I thought I'd had all this done at Sweatshop but this was totally different and they recommended a support shoe rather than neutral. I would 100% recommend Alexander Sports if you want a proper 1:1 assessment, plenty of time and the right pair of shoes for you.

I also liked being able to walk around holding Tito a beautiful little dog who hangs out in the shop 😍

"Very poor service and selection"

I have been trying to buy some gym shoes here for over 3 weeks and they only have 3 pairs in my size available (size 5)The 3 pairs they have are not suitable so I've been told you have to wait at least another 2 weeks until they get more stock in. They told me this 2 weeks ago as well🙄I was given a voucher at Christmas so I could treat myself in the new year. I don't have any choice but to wait more than a month to use it! The customer service I received at new year was shocking. I've been told twice now just to keep checking the website. Also been told I could come down and they could order the shoes specifically but they will probably take just as long to get here so your better off waiting 🙄 Great service ! SAVE YOUR MONEY AND GO TO SPORTS DIRECT!!

"Awesome running shoes, fast delivery!"

Ordered a pair of new running shoes from this company and not only were they a good price, they were free next day delivery!