Skywings Travel

Travel & Vacation
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722 reviews
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Customer Reviews about

Skywings Travel

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Tigger

1.00/5.00

"Be Alert - Rogues and Scammers"

I've had exactly the same as some reviews already given here.
Within seconds I received a call.
Now, in a situation - £9k taken from my credit card for 4 tickets BUT NO TICKETS BOOKED.

I booked 4 business class tickets London to Amritsar via Skyscanner.

After 9 minute I phoned them - asked them to change the return date. Patrick Wilson told me that it would cost me £775 more on top of £8500 I had already paid for 4 tickets.

Despite me seeing the same flights online for the same price he insisted the price had gone up.

Patrick got the names wrong on the booking; claiming that this was as per my original booking. Fortunately I had a screen print of the original booking confirmation with the correct names. I'm sure they would have charged me had I not had the screenshot.

I paid the extra. confirmed everything - all the details with him. He was insistent that he could not send me the email confirming everything because it was the end of the shift. He assured me that he would send me the confirmation email, the booking was secure.

Next day he calls to tell me I've not confirmed and the price has gone up and I need to pay another £950.

So it would seem there are no tickets that they have booked but are refusing to return the money; they are making me go through the credit card company which could take weeks/months.

19/09/2024

PM

5.00/5.00

"Good experience and helpful staff"

Thanks to Ali from Skywings, I was able to book my trip quickly and without hassle. Ali was very helpful, polite and patient with my requests.

19/09/2024

Nicola Preston

4.00/5.00

"After a delay over the flight offered…"

After a delay over the flight offered then not being available, I was able to secure a seat on the same flight operated by a different airline. Alex was very helpful and guided me through the process - although it did take a little while.

19/09/2024

Love Sandhu

5.00/5.00

"Kevin is helpful he deal me very gently…"

Kevin is helpful he deal me very gently and respectfully skywings a great company with great workers

19/09/2024

Ben M

1.00/5.00

"Scam. Avoid. "

Scam scam scam

Promised a refund however they are now ignoring me.

DO NOT USE

19/09/2024

IAN

5.00/5.00

"Will use skywings again and Patrick the…"

Will use skywings again and Patrick the Agent was very helpful and resolved all my requests

19/09/2024

Nimali Weerathunge

5.00/5.00

"Great company and great customers…"

Great company and great customers service. I can recommend flight deals. I purchased tickets and got them without delay.

19/09/2024

Nizam D. Hossain

5.00/5.00

"Great customer service from Skylar"

Great customer service from Skylar, if you read this thank you very much for your support!

18/09/2024

catherine Ashton

5.00/5.00

"Ali Waris Khan took time to make sure…"

Ali Waris Khan took time to make sure all the details were right and got my flights booked quickly. Very patient with me as anxious about flight details.

18/09/2024

customer

4.00/5.00

"Good customer service from Patrick at Skywings"

First time using Skywings to book flights.
Good customer service from Patrick throughout.
Even followed up with a call straight away when I had a query.
Thank you.

18/09/2024
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