Martfares
Janet Thorlton
"Watch out for phone spoofing!"
I was on a cruise and dialed United Airlines to change my seat. I used the United Airlines phone number provided in my United Airlines app; however, my call didn't go through. Within seconds I received an incoming call from Martfares.com offering to assist with the seat change. I did not know this was Martfares and was led to believe that a representative from United Airlines was calling me back. I was charged $290 to move to another seat in economy class as no business class seats were available. 2 days later I discovered that a business class seat was available, and called United to switch. They told me that I was not charged for the seat booked on 4/11 as the record indicated I was handicapped. Long story short, I was charged correctly for my United Airlines business class seat PLUS $290 for the seat arranged by Martfares. No phone number was provided on my credit card statement for me to dispute the charge labeled as "Air Fee & Taxes." I called United and they said they did not charge me $290, so I called the credit card company to determine who did make the charge. I was told Martfares made the charge and they provided me the website, which netted the following message: Dangerous Web Page Blocked
You attempted to access martfares.com.
This is a known dangerous webpage. It is highly recommended that you do NOT visit this page. I filed a dispute with my credit card company, which followed up with Martfares, who insisted the charge was legitimate, leaving me to pay approximately double for my seat.
Kelvin Starkey
"I was hesitant to use them at first as…"
I was hesitant to use them at first as i never used their services before. However, I have received excellent support from Andrew and booked 3 tickets at the lowest price. Andrew answered all my questions that i had and I have also verified the reservation through the airlines directly, all the sets are confirmed too. Thank you for the great customer service and support. I highly recommend Martfares to all my family and freinds.
michael p walker
"Steve was very helpful"
I found Steve to be attractive. He was really helpful in reserving our March 2024 trip to Punta Cana. He called us several times because our card was being refused due to a limit issue, but he remained calmed and followed up. Everything is resolved. We lastly made plans for our impending vacation. After we return from our trip, I will write a post. Many thanks
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