"Awful"

Awful. Product never turned up & can’t contact customer services. Complete scan. Paid for 2-4 day delivery and it still hasn’t been dispatched over 1 month later

Update 4/AUG: They told me "they are closed this week" on this Trustpilot review. As mentioned, I ordered this 1 month ago. Not this week or last. Issues clearly aren't confined to 1 week. Useless company. Don't waste your money.

"Excellent service with GP supplies who…"

Excellent service with GP supplies who were immensely helpful and kept me updated on the progress of the item. I am immensely impressed with the item which is of great use to me and is an ideal weight.

"£9 for shipping and in "2-5 working…"

£9 for shipping and in "2-5 working days" was the cost and the claim. I ordered on 7 June 2022. Email to GPSupplies on 16 June seeking confirmation of despatch went unanswered. Goods turned up on 22 June. Unreliable delivery so won't use again.

"Cant wait to review"

Cant wait to review
I am still paying
It’s annoying

"Item never arrived, and terrible customer service"

Purchased goods on the 23rd June, was told to allow 3-5 days for the delivery. Chased on the 27th June, for a tracking number, told they were waiting on a shipment on the 29th and my order would be with me on the 1st July.

Chased them a number of times on the 4th July and the 5th July. Finally heard from them on the 6th, they informed me that they had emailed me. They sent an attachment with the email, and the email address they sent it to was not mine. Informed via email that they would not have the bandages until the 25th July, and they were not going to inform me. I had to chase them. No empathy or apology. Now waiting on a refund, hopefully that will come through!

Would not recommend at all!

"3 weeks delivery, not 3 days, no order updates from company, no confirmation email!"

No receipt/invoice or confirmation received at booking. Contacted company for receipt and to ask when delivery expected when not received in over a week.
Website stated delivery within 3-5 working days, order was actually delivered after 3 weeks! No order updates received from company to say was delayed.

"Very helpful."

Very helpful.

"Terrible customer care"

I have sent 3 emails enquiring about my order to which I have no reply. Terrible service.

"I won't be using this company again"

I won't be using this company again. For years we have put up with minimal communication and continued long delays in items being in stock

"Ordered-delivered-Perfect!"

Ordered-delivered-Perfect!