"Fake refunds policy - Not refunding orders"

Their after sales service is really bad, I sent back an order within 2 days of receiving it and never received a refund for it (it’s been more than a month since I shipped the order), Bison received and accepted the order and will not issue a refund for me.

"Top service"

Ordered parts for my campervan. First class help from sales lady. Great knowledge and understanding of shipping to CI. Parts were packed, dispatched and arrived without delay.
All now fitted and job done. Thanks.
Will be make Bison my first call next time. Chris M.

"Service with an unseen smile"

Even though the part was not correct that was sent they stepped up tio the plate in quick time.
Nothing was a bother and they made is so easy to rectify.
5 plus from me too.

"Transit door cable"

I needed an upper cable for l/h rear door of 2013 transit Although they did not stock this item, their communication response times were excellent

"Excellent service"

Excellent service, even though I am half way round the world in New Zealand they answered my query within 24 hours between xmas and New year. To me that's top notch.
Cheers

"Deserving of 5***** PLUS"

Thank you so much for all the help given ne by all the staff I dealt with.
It is refreshing to deal with people who are knowledgeable, friendly, efficient and who go the extra mile to assist.
You deserve all 5 stars, well done and thank you.

"My experiance with purchasing from this…"

My experiance with purchasing from this company and the he staff from Bison Parts has been exemplary. The product for the VW was as described sit perfectly and the comunication was second to none. Much better than dealing with my bank.
Well done, I have passed on your details to other colleagues.

"Communication is big give a 0 star."

Communication is big give a 0 star.
Ordered February and delivery arrived a few months later except rear window grill it’s now June.
Sent emails asking about missing grill with no response.

Time wasting while no customer service.

"Super service"

Have purchased parts many times , they have always been the most competitively priced and their delivery speed second to none.
Very very helpful with any enquiries I have made regarding suitability.
Will continue to give them my business.

"I found Bison parts on eBay and noticed…"

I found Bison parts on eBay and noticed they were near by. I called ahead to check they had the parts I needed to collect. They have an amazing service, were very helpful and good prices.