"Exceptional service, amazing products"

Albeit belated, I really wanted to express my gratitude to you for going the extra mile and helping me out with the Christmas gift.

It was more than well received, the stitching so clean, the fabrique so soft and not pilling, and the whole family enjoys snuggling up under the blanket.

Thanks so much again for making this rushed undertaking a possibility and I wish you a great week ahead.

"Amazing quality and service as always"

Amazing quality and service as always! Loyal customers for years now, thank you the gift was perfect !

"Great Customer Service!"

I want to rewrite my review of this product. When I bought it for the first time, the product came broken. After a few days, I requested a refund/exchange with no answer. When they asked me for a review, I low-rated the product.
Well, it turned out that The company's owner, Franck, answered immediately after my refund request, but the email was in my spam folder. He also went the extra mile and called me from London! to try fixing the problem, (Who does that?!)
After all that misunderstood, I received a new bucket. It is beautiful. The consumer support is outstanding. I highly recommend this product but especially the company.
I apologize for the misunderstanding again, and always check your spam folder! :)

"I purchased an Alpaca/Merino Throw from…"

I purchased an Alpaca/Merino Throw from the brand as a wedding anniversary present with special embroidery and I was super happy when I received the blanket! The quality of the embroidery is as shown on the website, with fast turnaround and the throw is stunning!

I requested a special motif for the embroidery which the team at Heating & Plumbing London were able to create at no extra charge!

I have definitely found my new go-to gift brand!

"Wonderful blanket"

Wonderful blanket, timely delivery. Just what I wanted.

"Great Service, beautiful product"

We ordered 2 cushions & 1 picnic blanket (both Notting Hill). I wasn’t aware they would arrive separately & was a little concerned all wouldn’t arrive in time for Christmas. I made enquires and received a very prompt & personable response which put me at ease & the blanket arrived that evening as promised. This is our second blanket as we loved our first so much. They’re comfortable & very beautiful, especially the vibrant pink weatherproof backing. We love the long leather strap. Thank you, Franck, for reaching out so quickly. Wishing you a very happy & successful 2023.

"Delivery was not ok at all"

Delivery was not ok at all. UPS is not able to do it correctly.

"In two words"

In two words, no drama. Love no drama. Beautiful, timely, and thrilled to give as gifts this year. They will love the throws.

"Unique & fun products & amazing…"

Unique & fun products & amazing customer service! So happy I happened upon this company!

"Umbrella as talisman ..."

Umbrella arrived in good time - despite the strikes & shipping delays.
It looks brilliant!
But, as we're in the drought component of the climate crisis, I haven't used it yet.
Hopefully, it's a rain talisman :)