"Excellent"

Excellent thank you

"Amazing products and superb customer…"

Amazing products and superb customer service. My order was slightly delayed by only a day or two and the OTO team sent me some handcream in both full size and handbag size for free plus a £20 discount voucher for my next purchase. Customer service way above and beyond!

"Seems to be good so far"

Seems to be good so far. I still wake up in the night but usually fall straight back to sleep.

"The customer service is outstanding"

The customer service is outstanding

"Excellent customer service"

Ive recently been communicating with Jess at OTO and thank them for their service and correspondence which has been efficient, friendly and overall very helpful - all prior to me trying their products. I feel like they value me as a customer. Thank you for your help.

"Cleansing Jam Exfoliator"

What an amazing product. I’ve only been using it for 3 days but I’m already seeing a change in my skin. It’s now glowing! My friends are also commenting on how much better my skin looks. They’ve started using it as well now.

"The sleep drops are a game changer"

The sleep drops are a game changer! For having sleep problems for years they have completed worked! Im now having a relaxing and peaceful 8 hours sleep. Brilliant.

"Awful customer experience. Amateurish"

Awful customer experience. Ordered items. It says next day delivery. Waited 4 days to be sent a message that they had dispatched. 9 days after order. Still no delivery. I had to chase them to find out what the issue was. Really poor customer service. No notification given of any issues. Items now out of stock will not be able to dispatch until 19th which is 17 days after initial order. Which I was notified had actually dispatched. If you go online now it still says next day delivery. Which it won’t be as the items are not in stock. If you want to support your mental health avoid their incompetence. Go elsewhere. Cannary next day delivery achieved. No problems. Very poor OTO. I posted on their instagram the same message as above which they deleted and then blocked me as a result. Afraid that people will hear about a real customer experience instead of being brave enough to publicly hold their hands up and be transparent and honest. I’m not posting any info that isn’t 100% truth and an accurate account of my customer experience. 1 star is only there as you can’t write a review without a star. 0 stars would be my accurate assessment. Especially after deleting my honest comments on instagram. Shame on you OTO.

"Try all their products!"

I have tried a few of the OTO products and have never been disappointed.
I recently ordered the Seltzer drinks and they are AMAZING! Not only does the drink have a delicious flavour (I particularly like the green tea and blood orange), I feel focused, and sharp. Will definitely order more.
OTO are an amazing brand and their customer service is top notch!

"Fabulous products"

Fabulous products, engaging company