"Excellent Gift "

The earnings is very good but the delivering method was very bad and late .

"Trustworthy business, good customer service"

All my questions were answered in a friendly and patient way. They are quick to respond and the order came in well-packaged.

I will definitely order here again, the earrings are stunning.

"I absolutely love the Cameo earrings I…"

I absolutely love the Cameo earrings I received they are going to be my dream wedding earrings.

I reached out to Vintouch for some questions before they arrived and I had a great experience. They were so quick to reply and lovely to deal with.

"Beautiful Boutique Pieces"

Great customer service and beautifully crafted earrings. The team were able to convert the earrings I wanted to clip ons and very excited to wear these for my wedding.

"So perfect. "

I absolutely love my cameo ring that I got from here. My grandmother used to wear one when I was growing up that was given to another relative when she passed. So when I saw this I knew I had to get it and every time I wear it I think of her. The craftsmen ship is wonderful and it was packaged so wonderfully and was quick to be delivered and communication was great. It’s such a wonderful ring and I love that I’m supporting a business that really care about what they make. Will definitely be shopping from here again.

"Beautiful jewel !"

Beautiful jewel !

"The necklace is very beautiful however…"

The necklace is very beautiful however it broke within a day or two. My daughter had to fix it. Very disappointing

"Great service and great looking ring."

Great service and great looking ring.

"Beautiful jewellery"

Intricate beautiful jewellery, great quality, at least as beautiful as in the pictures - I think even more beautiful. I'm delighted!

"An underwhelming experience"

I ordered a "Matilda Cameo Necklace" as a gift when it was at a discount price. The order stayed at "awaiting fulfillment" for about a week until I decided to contact Vintouch Jewels on September 5th, about a week after I made my order. They answered that the shipping will start the next day, and I was hopeful. On the next day, the shipping status was updated: it was on its way from Naples, Italy to Plovdiv, Bulgaria.
A few days later, the shipping company (FedEx) updated its package tracking status to show that it will arrive September 13th. On September 13th, the last shipping status update was that it had arrived in Vienna, Austria the same day. Nonetheless, the prediction from FedEx was that it will arrive on the 13th at 10 p.m. at the latest. In the end, it arrived in Plovdiv on the 17th. But let's say that this is not the fault of Vintouch, but of FedEx.
As to the necklace itself is relatively well-packaged, although somewhat crudely. The cameo is evidently low-quality. It lacks detail, the material is so blatantly cheap. But considering the very low price, it is about as much as you would expect, though I definitely would not describe it as "masterfully handmade", which are the words that begin the description of Vintouch on their website.
The redeeming factor is that it is from Italy. If I had purchased the same thing from a local (Bulgarian) jewellery store, it would've been a massively disappointing present to give to anybody.