"Great service"

Great service! We’d already seen a Dubpod at a festival, but wanted to know how to connect to my van. Jo was very patient (I emailed a lot!) she offered lots of advice about their products and was happy to go the extra mile. I also wanted a stove, so we talked through our options and we went for the flap fitting service. The tent was delivered promptly and exactly as described, happy to recommend.

"Great Company "

Brilliant service. Speedy delivery. Communication was above and beyond expectations. Thank you 😊

"Super fast delivery"

Super fast delivery, thank you Dubpod.

"Product arrived pretty quickly"

Product arrived pretty quickly, although I didn't check exactly the date of order and despatch.

"Had to chase my refund"

After sales was unfortunately a poor experience for me. A faulty awning was exchanged after photo's were forwarded without question, which initially was great, however I had to wait afterwards for approximately 10 days to receive my refund which I was concerned about in the end and had to email Dubpod several times, could have been an admin error, either way I had to chase my money. On a positive note, the pre sales communication was good and I think that the concept of the T2 Awning is great, it needs to evolve a little further for me though, the clear windows should be on the outside rather than the van side, a larger reinforced pole patch on the ground sheet is required, try to do something better with the awning to the van attachment design - rib is fine but we had a lot of water build up on the excess material hanging down, this could have been me but I do feel a better design could be a game changer.
I would not purchase the same design again, I feel design could be improved and the QC was my reason for returning product. With this in mind I would buy from Dubpod again, if the points above are designed out and a MK2 is on sale next season.

"All fine"

All fine - good communication, quick despatch, brilliant product! Thanks

"Efficient service great products"

Efficient service great products

"Very nice and helpful good experience…"

Very nice and helpful good experience all round 👍

"Great price quick delivery"

Parts at half the price of other retailers and quick free safely packaged delivery, deserves a five star review.

"Absolutely love the new bell tent…"

Absolutely love the new bell tent awning , amazing , had a trial run last weekend , and it was amazing .