peterposh.co.uk

Shopping & Fashion
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29 reviews
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Customer Reviews about

peterposh.co.uk

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John Savage

1.00/5.00

"Very poor customer service "

On hiring a black dinner jacket and trousers getting measured not shown the size written down and collecting the next day no checking when picking it up just shown the door thinking all would be ok night of the party putting the trousers on and finding the trousers 4 inches bigger than waist which on the night was unpleasant enough. And returned the clothing back next working day being told that was the size I ordered it wasn't me on the tape measure so £84 pound down the drain no refund given I could have a free one next time totally unacceptable staff dint want to do or talk about it so I will never tell anybody to go for a fitting there very poor customer service

11/11/2024

Maurice Leach

5.00/5.00

"Hired a blue Boscobel tuxedo from Peter…"

Hired a blue Boscobel tuxedo from Peter Posh, could not have been happier with the professional service from caring staff, the suit was very comfortable to wear with many people saying how good it looked.

04/11/2024

Clash Clan

5.00/5.00

"Peter Posh Wolverhamption great service"

The choice of suits was great and the suits I hired was of good quality.
The customer service was great, the shop assistants were very friendly and knowledgeable.
I would recommend Peter Posh for anyone looking to hire

18/10/2024

Mr John Wood ( happy )

5.00/5.00

"Great suit"

Great suit, good fit no problems with any part of it. service first class .Very good staff at the shop.

09/09/2024

GT

5.00/5.00

"AMAZING! "

Amazing service and amazing staff!

Would highly recommend! Attention to detail from start to finish.

Thank you all so much.

31/08/2024

Calum

5.00/5.00

"Peter Posh Shrewsbury"

Peter Posh Shrewsbury, we had a group of 13 needing suits for a wedding, they accommodated us really well when we went for our fittings and the customer service was spot on, no complaints at all.

03/08/2024

John McHugh

5.00/5.00

"Very helpful staff. "

I visited Peter Posh, Over Tabley, with my future son-in-law and his best man.
I have nothing but praise for the service given and, in particular, the assistance received from "Grace".
Grace placed me at ease and nothing was too much trouble to ask. Grace made very helpful suggestions for us all and great recommendations regarding style, fitting and colour combinations. Thank you again.

03/07/2024

Sarah Kelly

3.00/5.00

"Visited Warwick branch for my sons prom…"

Visited Warwick branch for my sons prom suit, had no problems with the suit fitted well and was able to try different sizes. My only niggle was I thought the staff could of been more welcoming on arrival. We were left standing in the entrance and nobody had welcomed us. It was the same on return,we were just left standing in the entrance and we had to get somebody's attention. I understand they are busy but just a little welcome would of been nice.

22/06/2024

Ant. H

5.00/5.00

"Peter posh Warwick amazing experience…"

Peter posh Warwick amazing experience staff really helpful once again . staff go above to help me.

Had damage shoe manager very happy to replace them and sort me out with new pair no fuss made.

Got the correct items that were required red jackets other items i needed for Jan 2024 over all amazing and outstanding.

not single bad aspect too say

18/01/2024

Kate

1.00/5.00

"Terrible service - unclean and damaged suits"

I hired suits for my wedding from Peter Posh Shrewsbury. After ordering the suits and collecting, I then checked them over after arriving home (having felt very rushed when I was quickly shown the suits in the store). Upon these checks I discovered that one of the suits had a rip in the trousers and the jacket was also the incorrect size. The grooms suit shirt had dirty cuffs and neckline and my son’s suit jacket had food on it. I appreciate that errors can be made and I was more than understanding about this initially. However after returning and then collecting the replacement items, the jacket replacement for my son was in worse condition than the previous one was. There was another food stain on the front, and rips to the arm of the jacket.
I had to attempt to clean the original jacket myself so that it was remotely wearable for the wedding, due to us leaving for the wedding venue early the following day and having no more time to go back and forth to the store.
One of the groomsmen also checked his suit to find that there was a large rip down one of the outer legs.
Upon getting ready on the wedding morning the men also realised that the suit pockets were all sewn shut, making it almost impossible to wear their pocket squares.
I understand that these are hire suits, and am in no way expecting them to be brand new, however I don’t expect to find dirt and food remanence on them, as that indicates a complete lack of cleanliness. I am unsure who is checking the items before they are handed over but clearly it is not being done well, if at all!
I am very disappointed with the service I have received, and feel that I have paid for a service that has not been delivered.
After this terrible service, and many emails back and forth, the most they could do is offer a £100 “good will gesture” which after spending £1300 on suit hire where over half the suits weren’t in acceptable condition, was very disappointing. Especially as I had also had to pay £180 per suit for early collection! So the £100 offer to compensate was in my opinion no where near enough for all the errors and stress caused.
I would absolutely NOT recommend. Avoid at all costs!

28/11/2023
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