"Customer service is excellent"

Customer service is excellent, informing all the time what is happening with the order.
Actual shipment happened faster than estimated and wheels were as described. Positive surprise was that manufacturer original center mark was fitting to RIAL's wheel.

"Responsive customer service"

Responsive customer service, fast delivery and informative order updates. Need only one rim and they made it possible

"Super service"

Service fast and lots of delivery information available. The tires are new and just the way they should be. The only minus is the price, which is more expensive on Finnish pages than on German-language ones.
I recommend your service, Thank you!

"Very good service"

The service was good and I got fast replies to all my questions and issues. Even though the shipping took a little longer than expected (though probably because of the COVID situation) I am very happy with the shoping experience and the wheels were what I expected. Great website

"all in all a great website"

Comunication a bit slow and still we did not understand why we had to buy our whells on the Finnish website (paying them 100 Eur more than on the German one), when our wheels have been shipped directly from Germany. A part from this, all the rest of the service has been great and the product perfect.

"Got exactly what I wanted"

Got exactly what I wanted, fair price, fast delivery, good customer support.

"Well informed delivery"

Well informed delivery, good price, very informative website, even has wheel weights specified.

"Hilux wheels"

Asjaajamine tellimuse teostamisest kauba kättesaamiseni toimis eeskujulikult. Kindlasti soovitan ja kasutan ka ise Wheeloutlet`i teenuseid ka tulevikus.

"Second time I have bought wheels and…"

Second time I have bought wheels and couldn't be more please. Quick delivery and price level is great. Also the 3D simulator is awesome. Definitely will order again, Thank you!!

"Wheels ware ok but summer tires not so…"

Wheels ware ok but summer tires not so good. DOT was on them 13/17. So when I will but them to the car springtime they will be over 3 years old. All so the balance of tires seems to be off..

Tires that are just under 3 years old may be sold as new but have a shorter life. I have never seen before that more then 20 wheel weights per wheel being used to balance the tire, as the tire set I had ordered. I can't attach them to my car yet as the road is not yet suitable for summer tires and test do the tires shake a lot.. It would be a good idea to have the DOT date displayed on the tires sold on the site.

And one star out because the customer service response to the criticism was too defensive and all-knowing. I know that less than 3 years can be sold as a new tire and et al., But it would be good to know what I am buying.