"My experience was pre-lockdown"

My experience was pre-lockdown, but with two Toba Beat Bikes needing servicing and repair, i have never encountered a ruder and less pleasant business owner. His staff did their best, but Scott was unspeakable. Three times bust, not at all surprising. I'm using August 2023 as the date, but this company and Director have form.

"50 Cycles type Companies from Loughborough"

Glad that the review in May 2022 said that they're in receivership AGAIN. I got caught in the last one and had to use chargeback to recover my money.

I believed that there was a large County Court Judgement at that time.

There was an even earlier dismantelling of a company, making it 3 times now. I cannot believe that Directors can behave this wey witout sanction.

Experience may have been 2020

"Voluntary receivership AGAIN!!"

Its March 2023. After 15 months bike riding and 2000 miles I have to say the bike is great. Solid reliable and robust. Belt drive is quiet and excellent. Tires and tubes puncture resistant. The only gripe is that the company went bust. so no guarantee for anything and I could have been £2k out of pocket if they'd gone bust before I got my bike. 3rd time in voluntary receivership sounds dodgy doesnt it especially when bike sales were booking during COVID.


I bought the 11G Touring in December. It just developed slipping gears and I tried to contact Scott but got Helen. I left a message but no-one called back. I went to the works in Loughborough and was shocked to see the place boarded up and a receivers notice pinned to the door. Seems odd that in a bike boom this business went bump. I see theres a history of this too. I guess these guys will resurface in another guise soon. Watch this space. But beware. Be careful with your money and there are no product guarantees.

"Terrible customer service"

Called up for a replacement key for a BH bike he sold us before lockdown and he was rude. Obviously went bankrupt and isn't interested anyone he has sold bikes to before. Thanks for your help. We wont buy from you again. Be warned, if he isn't getting your money he isn't interested in helping. Very unpleasant

"Excellent Allwave 11g bikes"

Picked up two Allwave 11g step through bikes just before Christmas 2021, having now ridden them for some time, I feel better able to review them.

Scott and the team fitted lower overall gearing on chain drives to further help us oldies up the steeper hills.

The bikes are absolutely excellent, smooth, quiet and refined. The 90 nms motor and 11 speed hub gears are a marked improvement on our previous Bosch powered 8 speed bikes.

The bikes do an excellent job of keeping our elderly legs happily pedalling

Trevor and Joan

"Fab service from start to finish"

Fab service from start to finish
Beautiful British made bikes
We love them

"Late 2021 adventure into belt drive hub geared electric bikes."

My bike was delivered late 2021 after I had spoken to Scott and he had agreed to supply tubeless tyres and rims as I didn't fancy repairing rear wheel punctures with the Gates belt drive installed. I am very impressed with the standard of welding and powder coating on the frame and the general equipment level - especially for the price charged. I have had to add a bit of colour with a yellow saddle and red pedals and red reflective stickers on the frame. The supplied Kenda tubeless tyres are very good but the side walls were a bit porous which necessitated a bit extra latex insertion and a bit of time for the latex to seal the small holes in the side walls. All is now fine and I find the bike superb to ride especially above 20 mph! I would and have recommended this firm and their product to others.

"A customised bike without the fuss"

We were invited to visit the 50 bike premises to try out the bikes and discuss what we required. Scott was most obliging and helpful and offered to build our custom bikes which were different from the standard models. It was all very easy and our choices were taken up. We were told the lead time would be three to four weeks, but due to delivery problems from Germany, and transport problems due to covid and Brexit, the actual delivery time was 13 weeks. No fault of Scott's, and he kept us informed of progress as the weeks passed. When they arrived it took about 30 minutes to assemble each bike and they were ready to ride, even coming with fully charged batteries . We have not had much time to test them long term, but so far we are very happy with them. The build quaility is very good, it appears that most of the bike is German, with their fine attention to detail, and good design, and they ride very smoothly and silent. If you want a bespoke electric bike give Scott a call and see if he can give you what you want.

"The CITY 50 ELECTRIC - a wonderful piece of equipment"

I bought a City 50 Electric Bike with 28” wheels, when they first came out over three months ago. This is my third electric bike.My first came from 50 cycles in 2003, my second was a Mercedes Smart Bike and now this is my latest.
This is a quantum leap from the others and I ride it almost every day, but I don’t do rain!
We have lots of hills around here and it makes cycling a pleasure. I am in my 80th year and find the 900w motor tackles the hills with ease and the disc brakes and carbon fibre belt are very comforting. Being able to step through to mount the bike means, I hope, that I shall be able to continue cycling for many years to come. As it is not a racing bike it suits me to sit up and be more aware of all the traffic around me. Also, I have found the steering is much easier. The 11 Shimano gears, all in the wheel hub, and 4 different power modes makes it very flexible. Living in the Isle of Man I do not have to worry too much about stolen bikes but, nevertheless, I locked an Apple iTag within the battery casing and it is reassuring, if I leave it outside, to know exactly where it is!
The quality of the basic frame, particularly the welding, is a tribute to British workmanship. The only thing I miss was the re-charging capability of the Smart Bike, now discontinued, when going downhill or applying the brakes.
All in all the City 50 Electric Bike is cleverly designed to give me everything I desire to retain my independence on the roads and old railway tracks. I shall, very soon, be an octogenarian and this wonderful piece of equipment is keeping me fit, hopefully, for many years to come. Well done.
David North

"Excellent customer service from Scott"

I was a bit apprehensive about spending a lot of money on my bike and getting the right size and being able to remove battery. But after emailing and speaking to Scott he eased my worries as he was very helpful and informative and guided me through it with a test ride and help in making sure I got the right size bike and showing me how to remove battery