"Mr Douglas watts likes to ram his taxi…"

Mr Douglas watts likes to ram his taxi into people if they don’t let him in the lane, shouldn’t be rude to me then I might have let you in. But to ram your car into mine causing me a back injury is not on and to smirk, give me your insurance details then drive off so I can’t give you mine while putting your camera in my face really shows how mature you are!!! Hope you lose your taxi license

"Terrible customer service"

Terrible customer service. Very disappointing.

"Eva Mak-Farrukh"

I recommend taxi u want because they have good fast cars but when it comes to the behavior of the drivers is tragic. today I overslept to work to the hospital taxi no. 4 did not have a device to pay the card. We drove home and he drove me to work. I was afraid, I reported to the office, when I came back he shouted and behaved aggressively. it's scary!!!! I want to pay with a 21st century new generation card and you can't because you need to have cash? there is screaming and verbal violence! please change it!!! I like this company my ex husband worked for. but now it's scary for a helpless woman who wants to get there quickly. Thank you.

"Slightly tricky itinerary &…"

Slightly tricky itinerary & circumstance, spot on service, great driver. Happy to recommend this company.

"Awful service"

Awful service. DO NOT BOOK!! Taxi to the airport late despite confirming earlier on the day. Taxi driver claimed he was only just told about the drop off hence why he was late. Customer service awful, no responsibility.

"Absolutely abysmal service today"

Absolutely abysmal service today. 15mins late on our first booking for our evening out and a no-show for our pick up.
Vulnerable customer waited an hour before another company came to pick us up.
Never, ever use this company

"Booked a taxi yesterday for 3.30"

Booked a taxi yesterday for 3.30. The taxi arrived at 3.20 and texted me to say they were there. When I went outside at exactly 3.30 they had gone. I had a train to catch so was somewhat annoyed and perplexed. Phone the office and they said he left because no one answered the phone. ( I did answer it but the connection didn’t work and in any case I was hurrying to be ready for 3.30 and had my phone charging in another room). Uwant said they were sending him back but 15 minutes later still no sign. I phoned the office again but they didn’t answer! Phoned on my wife’s phone and they did answer! They made some ridiculous excuse for not being there and that a car was on its way. Too late for my train and I ended up driving in to London instead.
My reasonable expectation is that my taxi would be there at the booked time and I will be ready at that time too.
Not the first time Uwant has let me down, hence this rating.
Won’t be using them again.

"Great Service"

Brilliant service form Uwant this morning.
My bus was late, called the taxi firm, was quite stressed as it was my 2nd day at my new job, didn’t want to be late.
They got a taxi to me really quickly and got me to my work place on time. Great Job