"An absolute scam."

An absolute scam.
I ordered a jug, money was taken. A month later, no shipping details, order still says “awaiting fulfilment” I’ve sent numerous emails, I got a response on my third attempt to say “sorry, it was shipped 2 days ago” 2 weeks later, nothing. Sent 5 more emails and enquiries through customer service. Radio silence.

"Beautiful Heart Wine Glasses"

I ordered these two gorgeous wine glasses online And got them within 2 weeks. Loved them

"Ordered the Lollipop Glasses"

Ordered the Lollipop Glasses, took over a month to receive (didn't even get given a tracking number). Half arrived broken, emailed about replacements. No responses. Follow up email, received an apology and that new glasses will be sent out. Still nothing. Followed up a month later for just a refund because not getting them to then have a apology sent to me.
It has been 5 months and all I have is broken glasses, no replacements, no refund, nothing

"Exquisitely beautiful."

The tumbler I ordered is beautiful. My two companions who were here when I opened the parcel are jealous. Just what I was looking for. A treat to drink from such a lovely tumbler.

"Terrible customer service - I thought this was a fake site!"

I've ordered a product March 11 and received a confirmation email, but there was no follow up to the email about shipping. I emailed customer service twice, reached out through Instagram. Finally got a reply to say my product is being made, but once again, still no idea when I'm getting my order. It's been a month. This is the kind of site that has beautiful imagery and sucks you in with anesthetics, but there's not a lot of substance to it.

"Service went the extra mile"

The products are lovely but what stood out was the service.
One of my glasses arrived broken. I emailed a photo through, and a replacement was sent out very quickly.

"Poor packaging and handling"

I ordered two of the lollipop fun & colourful coupes and one arrived broken. I was sent out a new one and it also arrived broken.

"Great product range"

Great product range. Speedy despatch of items. Prompt and professional response to queries. Definitely will shop again.

"Lilac Bulle mug is beautiful!"

I love the lilac Bulle mug I bought. It’s very good quality, a good size and looks so cute! I have it on my desk at work and get so many compliments.

"Poor quality"

Very fine, thin, don't seem good quality at all very disappointed!