Picture Perfect Home Ltd

Interior, Garden and Utilities
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726 reviews
Overall Rating
Customer Reviews about

Picture Perfect Home Ltd

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customer

5.00/5.00

"Arrived on time really happy with my…"

Arrived on time really happy with my purchase!!

21/10/2023

Shabana & Ziyaad

5.00/5.00

"Really nice and comfortable bar stools"

Really nice and comfortable bar stools

20/10/2023

customer

5.00/5.00

"Nice and easy transaction"

Nice and easy transaction, delivery when said.

20/10/2023

Brenda Storey

5.00/5.00

"Purchase"

Exactly what I was looking for . Perfect size as well. Very good service off the seller. Kept me well informed about my delivery. This was bought as a present and the person I bought it for be delighted when they receive it . Thank you .

20/10/2023

ELIZABETH

5.00/5.00

"Beautiful chairs"

Beautiful chairs, excellent quality. Fast delivery. Perfect

19/10/2023

Anthony Wright

4.00/5.00

"Nice looking unit."

Really pleased with the unit,the only problem with the product was the scratch marks on one of the legs.

18/10/2023

Grace

5.00/5.00

"Diana chairs from Picture Perfect"

The service received from Picture Perfect was perfect, I sent them a photo of my existing furniture to make sure it matched. Goods ordered Monday and were safely delivered the following Monday.
Fabulous first class quality and service.

18/10/2023

Mr Morris

5.00/5.00

"Prompt delivery"

Prompt delivery, well packaged and delivery driver was polite and helpful.
Really pleased with quality and look of the table.
Would recommend this company.

18/10/2023

Mary

4.00/5.00

"Issue eventually resolved"

Finally got a replacement part that was not damaged. Thank you for eventually sorting this.


Purchased a 2nd hall console table for upstairs landing as the 1st one was fab. However really dissapointed with quality. Part of the paint is bubbly and rough. Many emails and issue not resolved. They feel that item is not faulty and their supplier will not replace the part. All I need is a badly made part replaced. I think I am now being asked to send this large bulky item back at my own expense for a refund. I will only get the refund if the item is packaged as received. I mean no one is capable of that. I would think twice about purchasing from this company. Really bad experience so far. So dissapointed after an initial purchase.

You have no offered to send a replacement part that is damaged. How can that be right? You keep saying that the item is not at fault however the photo proves other wise. This is not acceptable, my consumer rights are not being met. I will not pay to return a faulty item. Perhaps I need to take the matter further, I will begin with speaking to my card issuer.

21/09/2023

Helly

5.00/5.00

"Lovely company"

Lovely company to deal with, great product, really pleased with my purchase. Courier they use is reliable too. Spoke to Hannah in Customer Services, lovely and really helpful!

11/09/2023
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