Kenhire

Vehicles & Transportation
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47 reviews
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Customer Reviews about

Kenhire

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TonyP

3.00/5.00

"Went from bad to worse...."

Where to start? I requested a hybrid car so that I could test it out on a long run and around town. I am thinking of buying one
so quite important. Unknown to me when I picked up the car, it was not a hybrid but a petrol. Once I got on a motorway and tried to find the hybrid details, I then realised that it was petrol. Too late by this time to return the car. Then I realised that the parcel shelf was missing. Then down a country lane I put the high beam on and they pointed up into the trees, so very dangerous. I called Kenhire, who confirmed that it was not a hybrid, but then asked me to check if it had a battery in the boot, just to confirm that it was not a hybrid! I was on the motorway so not a chance. Anyway, it was obvious by this time that it was not a hybrid. So, waste of money hiring a car. When talking with a young lady during journey about the light problem, there was no apology, just to call the breakdown service. When I returned the car, I was given a refund of £51, even though I paid £215 hire charge and I paid over £80 in unnecessary petrol costs. Not a great experience, so I can't in all honesty recommend Kenhire. A lot more to this hire, but I'm running out of patience.

06/01/2025

Paul sanders

5.00/5.00

"Number 1 in Kent for vehicle hire."

I have used Kenhire a number of times over the years.
They have on all occasions been fast polite and professional.
If you have a problem they will go all out to overcome and provide just what you need. Thank you Hayley.

09/08/2024

Holly Craney

5.00/5.00

"great service thankyou"

great service thankyou

06/07/2023

Sharon Turton

1.00/5.00

"I booked a van by phone"

I booked a van by phone. I was told the cost would be £120. I was asked to pay the charge upfront which I was okay with but Kenhire took £320 from my account without telling me. When I found out I called them thinking I must have misheard the price but it turns out they had taken a £200 deposit without telling me about it. I was really upset about this but they did not seem to be phased by it at all. They were very matter of fact about having taken an unauthorised payment. I cancelled my van and will not be going back to them.

20/04/2023

Leanne

5.00/5.00

"Very efficient service from start to…"

Very efficient service from start to finish. A completely normal hassle hire and I would absolutely come back and recommend to family and anyone!

The Cars Are a Great drive and pick up and drop off is no hassle.

Staff are lovely and helpful!

19/08/2022

George Box

5.00/5.00

"We have used Ken Hire many times now"

We have used Ken Hire many times now. Great vans, easy booking and return process. Would recommend.

19/08/2022

RA

5.00/5.00

"Easy booking"

Easy booking. Good communication. Clean and reliable vehicle.

19/08/2022

MRS M MANSOR-SHAMOON

5.00/5.00

"Excellent and friendly service service"

Excellent and friendly service service, very reasonable price and easy to deal with. The van was clean and I highly recommend using Kenhire

05/08/2022

Liz Moolan-Feroze

5.00/5.00

"Great Staff, Efficiency and Professionalism"

The staff at Kenhire were very efficient, friendly and professional and helped me with car hire and repair in a speedy manner. Highly recommended.

05/08/2022

Brian Woodford

5.00/5.00

"Top quality VanHire"

Whole process is quick and the Service is always good, the vehicles are always top spec.
I will recommend as they are always the same top quality service.

22/07/2022
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