"Great advice and service."

I received great advice on which item was correct for the job from Dan. He went the extra mile to not only offer advice but updates on when the item was back in stock. A pleasant change to speak to a helpful and knowledgeable person instead of the normal automated garbage and Covid excuses.
I'd previously ordered an item which was not the correct part and the the return and refund system was also 5*
Well done.
Thoroughly Recommend.

"Good buy and Superb communication from…"

Good buy and Superb communication from the vendor

"Need an Order tracking system"

The ordering was easy and efficient.
The main issue is the lack of tracking system so you don't know when the item has been dispatched or going to arrive

"Fantastic for spares."

These guys are really good to do business with.
We needed a remote for our shower.
Unbeknown to us the model had been discontinued.
Despite this these guys stuck with us until they found the correct part which works perfectly.
This is genuine old fashioned trading in a modern world and I can't recommend them enough.
Would definitely recommend if you need a spare. Well done chaps. And Dan particularly who represented the company front end as a true very helpful gent.

"Shower ball joint"

Haven’t fitted yet but it seems it will do the job I ask of it, feels sturdy can’t see it being a problem hopefully will give many years service.

"Great part"

Great part, did the job. Delivery was a bit slow.

"Quality product delivered on time"

Quality product delivered on time

"This is the second time in a couple of…"

This is the second time in a couple of weeks I had to order parts as I could not obtain the parts from a local plumber merchant.
Not only took it longer then expected to receive the delivery I also got different parts to what I ordered. Luckily these could still be used or were not needed this time as I had decided to order some parts that didn’t seem to be broken, but I wanted to save time in case they were.

"Was a easy purchase handled quickly"

Was a easy purchase handled quickly. Not their fault but shipping took a long time probably because of Covid 19. Be patient seem like a good business.

"Magnificent friendly service"

Magnificent friendly service. Will definitely use Steam parts again if I need to and definitely recommend. 5 stars wasnt enough for the excellent service I received from Dan