"No one turned up despite email confirmation"

I received an email confirmation of my booking the day before but no one turned up at the airport. When I asked why I was told that they required a deposit but this was not mentioned in the email confirmation. It confirms that I will pay in cash on the day. Very poor communication - will not use again.

"Although they claim free cancellation…"

Although they claim free cancellation if > 24 hours this isn't true, they will charge you 30 GBP!! Also super rude. Would NOT recommend.

"Good service"

Good service. Nowhere has I come across such a prompt and simple service. Thank you for all those days when I asked you to help me on the last 100 meters

"Very convenient lovely services"

Very convenient lovely services. Enjoy a lot

"Excellent service!"

Excellent service!

"Unfortunately this service isn't clear"

Unfortunately this service isn't clear. We booked and paid on 19th August. We received no confirmation of payment and their system showed unpaid. We wrote emails to no avail. The car was for 21st August. After awaiting reply and checking again on their system it still showed unpaid on the 20th. Nervous that we would miss our flight we had only one means to contact via their website chat. We reached out and chatted with an agent who provided a driver name and phone number. We immediately contacted the driver only to find that the phone number was fake. We asked to cancel but received no reply. We had to charge back via paypal.

"We were more than happy with our taxi…"

We were more than happy with our taxi experience, excellent driver, kind and courteous and helped with our bags, would definitely recommend and will use again. Thank you

"Excellent Service"

Excellent Service very efficient and lfriendly definitely will use again

"Excellent service and communication."

Excellent service and communication.

"Best taxi service I’ve ever had"

Best taxi service I’ve ever had! On time, polite, efficient and caring! Highly recommend!!!

William Truscott
Aon Insurance Broking Vice President