Northwood GB

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236 reviews
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Northwood GB

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Landlord

1.00/5.00

"Northwood UK"

Landlords please never trust this agent any branches in UK. they will never pay your rent on time and you have to beg for your money like a beggar. They told me to go to Ombudsman when I complaint about rent areas.

08/12/2024

Joanne Phillips

1.00/5.00

"Northwood sent a employee to take…"

Northwood sent a employee to take pictures of number 16. The man sat in his car for an hr staring at me, a tennant of 11 wellington walk..then after an hour, he got out and tuck pictures of the vacant property, and said "I don't have to tell you anything!" And left.
Verry blunt employees. This in turn sparked my anxiety

06/12/2024

Ian T

1.00/5.00

"Beware this company"

Beware this company. Did the guaranteed rent scheme withh one of their branches and they've called in liquidators. Took 6 months rent from our tenant just weeks beforehand then knocked us for rent. "head office" ignored everything then send out an email at 5pm on a Friday. Apparently theres nothing they can do, even though the keys to our flat are being held by people we dont know.

Want to have terrible experience and lose money? - Choose Northwood

06/12/2024

Dorothy

4.00/5.00

"A house move with less stress !"

Moving homes is both stressful and traumatic. Thanks to the professional and friendly advice and support of Amy at Northwood in Oldham all matters went smoothly and to plan Thank you so much Amy

26/11/2024

customer

1.00/5.00

"Avoid Northwood estate agents in…"

Avoid Northwood estate agents in Hatfield very untruthfully can't be trusted you can make a offer and it is accepted ,and then just keep the listing on for sale , then they don't send any details on to the buyers solicitor, and finally they then pester you to make another offer higher . when the buyers first offer was accepted they should have put on sold S.T.C but refused to do that

20/11/2024

My Experience

1.00/5.00

"Northwood York"

Owners and tenants, avoid this company at all costs. Awful experience from start to finish. Do yourself a favour and use another other estate agent.

20/11/2024

NP

1.00/5.00

"I had a terrible experience with…"

I had a terrible experience with Northwood Letting Agency, Derby branch and the landlords. They withheld my entire deposit, despite a professional end-of-tenancy clean and satisfactory inspections throughout my stay. Although they initially agreed that wear and tear was normal, they later claimed I was responsible for extensive repairs to make the property look “like new.” They also conducted unannounced visits and took intrusive photos of my personal belongings during inspections. To top it off, they raised the rent during renewal, only to list it at the original rate after I left. Avoid this agency if you’re looking for a fair and professional rental experience.

09/11/2024

Moyra Mcconway

1.00/5.00

"DONT Northwood Central"

Unfortunately I had to give one star rating to allow me to rate this business. All I can say is if your property is worth a lot to you emotionally or financially If you ever think about Northwood Falkirk (Jim and his wife RUN!!!). Severe lack of communication along with lies of funds from Tennant and when challenged no reply. Also never mind the lies that I’ve been told that have cost me over £5000!! I was fooled with his chat. I’ve paid the price and lost my home of 18 years because of them. BEWARE.

07/11/2024

FRAUD ALERTE

1.00/5.00

"The worse experience ever had in my…"

The worse experience ever had in my life with northwood Watford estate agent when I went for the flat viewing .Very rude ,vulgar,she hardly speak English ,never reply to email after viewing ,not professional..etc.I will never contact them again even they will offer me free house .

06/11/2024

Bill Pheasaant

1.00/5.00

"Dishonest , deceitful poor service too. "

I had rented out my property with Northwood Wigan, I was on their guaranteed rent scheme, for over 15 years until last year a new individual took over the franchise / management, by the name of Shaun Farrar. When that happened the service they provided took a nose dive. I did speak to him, by phone , when he first took over about a problem with my house, he was dismissive, aggressive and unhelpful. An indication of things to come from him being now head of Northwood Wigan

Some of the problems I had, and there were more than I have listed below these are in my mind the more serious

1. They managed work to be carried out at my property which I was asked to pay for in advance and the work wasn't done. So someone was claiming payment for work that should have been done and wasn't . I understand that amounts to dishonest behaviour.
2. There were other incidents of this nature, so I told them well before my contract expired with them I would not be renewing with them. However as I was on good terms with the tenant, he liked the house , He wanted to stay when I changed to another agency. As shown on the contract with Northwood if this was the case I needed to pay them for that. I informed them and they told me I had to pay them X amount as agreed . They said this amount was calculated on the rent paid by the tenant to Northwood plus VAT. I asked them for the figures and they provided them. I later found out that the figure they gave was more than the rent being paid by the tenant to Northwood . So they had over inflated the figure to claim more from me than they were entitled to. So I suggest an act of deception/ fraud. Theft Act 68 , Fraud act 2006.
3. They then wrote to the tenant telling him they were going to increase his rent by some £200 or so because I had asked them to do that. When I had not . So they lied to him and on top of that did not increase any payment they made to me . So again an act of deception/ fraud. As defined in the Theft Act 68 and Fraud Act 2006. Lying to the tenant to get a higher rent from him.
4. They made it very difficult for the passing over of my property to the new rental management agency I had identified. By providing wrong documents and not co operating with the new agency.
5. The tenant was also, I understand, suffering at the hands of Northwood so decided to move so not to be involved in the process, He and I are still on good terms.
6. My contact expired in May with Northwood and they tried to obstruct my taking back the house and made claims of payment from me that contradicted the contract I had with them. I visited their office in August ( my contact expired with Northwood in the previous May) when the tenant had moved out, the house was empty, to take my keys back they refused to hand over my keys. I then told them they had no right to them, the keys were for my house and if they refused to give me them I would involve the police. If they kept my keys to my house and my contract with then expire months ago it constituted theft . They then handed over my keys. I signed a paper to say they had handed them back to me.
I have taken advice on the above incidents and have been told they are crimes which should be reported to the police so they could be investigated. It may at last bring them to task and stop them from doing the same to others . When looking for a letting agency to take on my house i spoke to quite a few and one in particular told me they had other landlords making enquiries with them moving from Northwood Wigan due a steep decline in service Northwood Wigan now provided
All in all now a dishonest , deceitful company who lied to benefit themselves. I wouldn't trust them with anything.. I can evidence all the above in emails between myself and Northwood Wigan

06/11/2024
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