e-Pocket

Money & Insurance
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42 reviews
Overall Rating
Customer Reviews about

e-Pocket

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Gerardo

4.00/5.00

"I started working with new money…"

I started working with new money provider. It's great . Fantastic customer service especially Brendon. He always calling me back to help me to send money. I can not complain at all. Also they are based in Melbourne which they made the understanding easily. Great company for recommendations.

15/07/2024

Karthikeyan Thangaraj

5.00/5.00

"I have done several transaction with…"

I have done several transaction with e-pocket. Definitely trusted and seamless transfer experience.

10/07/2024

Hitesh Patel

5.00/5.00

"Great service from Brendan"

Great service from Brendan

03/06/2024

Mohammad

5.00/5.00

"Great exchange rate for INR"

Received the best exchange rate for INR

29/05/2024

paresh Gujjar

5.00/5.00

"It was an excellent experience…"

It was an excellent experience tranfering money via Epocket app. It was very easy and simple. Brendan from E pocket walk me through setting up an account, step by step process of transferring money and offered competitive rate and he make sure the money was deposited in my account within a few minutes. I would recommend using the E pocket.

17/05/2024

Bryan Chris

5.00/5.00

"With all honesty"

With all honesty, e-pocket never fails to impress me whenever I use this app for money remittance. Shoutout to Brendan,(one of the staff), who tirelessly assisting customers. Thank you so much!!!!

17/05/2024

Anand Nair

5.00/5.00

"Great Customer Service by Brendan"

I have only started using e-Pocket recently to remit money to my family abroad. I don't think I will ever use another portal going forward.
There is a personal connect and touch - which is very different and evidently missing in the other money transfer websites like TransferWise, Remitly, etc.
Brendan, who I usually get in touch with - everytime I need to send funds overseas - is very prompt, professional and customer focussed.
He does his best to get me a good exchange rate. It may only be a few $ here or there but the effort and time taken is what counts.
Looks like e-Pocket is focussed towards customer retention....when there are so many other options available to customers.
Great effort Brendan.

14/05/2024

customer

5.00/5.00

"Had a troubles when first opening up…"

Had a troubles when first opening up account on mob phone. Couldn’t connect.Tried the internet site which was successful.
Also had trouble putting receiver’s city, max 10 characters, got over that by shorten city, Mobile phone for receiver, put in country code which also extended past the number of characters needed. Can’t seem to edit city and country code receiver to recorrect the number of characters. Overall, once overcoming the problems and getting used to the process of the site operation of site it is as smooth as silk! Cash received same day at receivers bank
Brendon sent a msg inquiring on the operation of the transactions, which is great customer service!!

07/05/2024

Al

5.00/5.00

"Great service and great rate to send…"

Great service and great rate to send money abroad.
Spoke to sales person name Brendan from e-pocket BDM.
Giving me more secure with sending money to family. Fast and reliable.

07/05/2024

Ashish Gupta

5.00/5.00

"It was a nice hassle-free experience…"

It was a nice hassle-free experience for remitting the amount to my Home country. Brendan from the E-pocket BDM team helped me out for the setting of the account and assisted till I got familiar of all the processes. I got the best conversion rate also. Thank you Brendan :-)

26/04/2024
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