"foregin drivers STEAL £535 TUMBLE DRIER"

Dodgy foreign drivers take a photo of expensive appliances then illegally sign as "Delivered" so they can STEAL an appliance which was NEVER delivered. After months going back to oct last year the scammers fake photo from tailgate of luton van has been used AND ACCEPTED as proof of delivery despite the scumbags ignoring me dragging damaged unit back from tailgte and driving away no signature no reciept NOTHING but illegally signed THEIR FORMS as unpacked delivered to room of choice packaging taken away etc... but never came from other side of street never took from van. Long story short FAILED TO DELIVER as badly damaged thenb defrauded as delivered to room of choice and STOLE the appliance for themselves. Appliances Direct work use them agree with them but do NOTHING to investigate wont even phone them stating only via email. but elec sig was dodgy doctored photo of tailgate of van . Out of pocket £535 noithing to show for it no money in bank cant buy food. ARROW are utter SCUMBAGS as are appliances direct. bought oct 22nd then repl arrived damaged so drove off doctoring form as delivered. app dir couldnt give a S*iT fraudulent scamming thieves all of em! Today bank took bank all my money for these traitorous defrauding scumbags. Months of worry torment blakc outs sleepless nights. now cant even buy shopping as theyve stolen all my disability money

"3rd cancelled delivery today for…"

3rd cancelled delivery today for wardrobes and drawers ordered in November from Very. Notified by text. No courtesy phone call. 3 days took off work wasted. Same excuse used on 2 occasions. Stock not in warehouse to load to van!!! Tracking clearly shows stock being returned to warehouse after each failed delivery!!!!! Disgusting service. Will be cancelling order with very. A big company like very should use a more professional and reliable courier!! No wardrobes for Xmas and house in disarray 😡

"Avoid"

I had the unfortunate experience of dealing with Zena today. Truly awful customer service - anything and everything is a problem and can’t be fixed. Given the amount of couriers out there my advice would be to avoid.

"One star because it won't let me give 0…"

One star because it won't let me give 0 stars. Collected 11 days ago. Not delivered yet. Claims it was containered and shipped by third party but can't track it, can't trace it, can't tell me who third party is so I can't even talk to them! Do not use if you actually need something delivered!