"Good company to deal with"

Good company to deal with. Goods were shipped fast and any problems were sorted quick.

"stop harrasing me with emails"

stop harrasing me with emails

"Didn't have the colour I ordered"

Didn't have the colour I ordered. Didn't contact me to let me know. Had to chase them up to find out when it would be available for pick-up

"I bought the EDM Techinika profi coffee…"

I bought the EDM Techinika profi coffee machine with the ECM S-Automatik 64 grinder at a good price from Di Pacci Coffee Company. Great coffee machine and grinder combo. Great to deal with Michael.
Delivery was later than advised but apart from that it's been great to finally get the coffee machine and grinder- ECM definitely have the quality and looks and now enjoying amazing coffee each day.

"Poor service. Accessories not returned with repair. Brand new Melitta Caffeo machine broke…"

Brand new Melitta Caffeo machine broke down within a month or so. When I contacted the company for service, there was poor communication, requiring numerous chase-up calls. Finally when the machine was serviced, the brand new accessories that came with the machine were not returned with the machine. e.g milk spout tube, card insert explaining which coffees use which beans. Despite repeated contact to chase this up, nothing was returned.

"Were honest and upfront ,were waiting…"

Were honest and upfront ,were waiting on delivery of machine I wanted,it was delivered within the time frame expected ,simple and hassle free transaction, received what I ordered.

"Online coffee machine purchase"

Great service. Promptly sorted out a problem.

"Easy Transaction"

Great product and easy transaction. Big store and range of products. Worth checking out.

"Excellent to deal with, recommended"

Excellent to deal with. Fast delivery, good product. Recommended.

"Great online store - spare parts needs tweaking"

Very easy to purchase my coffee machine. I pre-ordered the machine, and once it was available it shipped the next day.

My only gripe is that the machine spare parts (for servicing) are hard to find in AU. I would have throught that Di Pacci would have them for a machine that they sold.