"A clear reason to not order from Celtic-Knot."

I ordered earrings on December 8.
On December 12, I was emailed they were ready to be shipped.
On December 16, I was told they oversold and could not fill my order.
On the same day, I ordered a replacement set.
On December 18, I was emailed they were ready to be shipped.
It is now Christmas Day. The Gifts I ordered are still sitting in a warehouse waiting to be shipped.
I have not had any of my queries answered since December 18.
Their customer service sucks and their product management is a joke.
Unfortunately, I can't give a negative star rating.
Please learn from my mistake.
Never use this company.

"I ordered 18K earrings with a small…"

I ordered 18K earrings with a small emerald in the center and surrounded with small emeralds. the earrings finally arrived, and they look nothing like the picture. They look like something from a swap shop or junk shop. I attempted to complain to Celtic Knot but they do not respond. The earrings were to be a gift but I would be embarrassed to give them.

"Buyer Beware"

Buyer Beware: they do not even offer a replacement never mind a refund - less than 3 months to stand behind their jewelry 🙄 prongs are broken and gone!

"Celtic Knot Inc at egstgmg.com charged my…"

egstgmg.com charged my business bank account and then reversed it. They want the first 6 and last 4 digits of my credit card number to confirm my account. This is a scam operation to steal credit card numbers.

"Great customer support"

Great customer support, amazing products

"I ordered some items from them on…"

I ordered some items from them on January 31st in time for Valentine’s Day. The 31st was a Monday when Wednesday came I noticed I did not receive any type of tracking I called them to see why it had not shipped, they told me it takes them 3-5 days just to ship the item, this does not state anywhere on the website that it takes them 3-5 days to process your order. So my order won’t be shipped until February 7th and then it’s another 3-5 business days for shipping. I called many times to speak to a manger being told that they promised they would call me and let me know about my order. The Thursday they said they sent an email to the Warehouse so I called again Friday to follow up and all I get is them pushing me off and now saying it may not be in stock.

"When I ordered the jewelry ,It was part…"

When I ordered the jewelry ,It was part of our 50th wedding celebration so I ordered it plenty early and when it came I read on the outside of the package to "wait" and video the opening so that's what I did.When we opened the package and found damaged contents (necklace chain was kinked,posts on earrings were too fat to fit into holes in ears)Needless to say I will no longer order anything like this online "ever again!".I've not heard from the company other than to buy more! Stop it already!!!

"Bothersome all the time to resale"

Bothersome all the time to resale

"Celtic Knot has beautiful products easy…"

Celtic Knot has beautiful products easy to navigate their website! My only complaint is when the call a customer they don’t leave any messages!! I got 2 calls on my last order they went to voicemail and nothing. I called them back asked what they needed from me? Got an agent what did not know why I was called or could tell me about my order..

"All orders from you have arrived in a…"

All orders from you have arrived in a very timely Friends and family were amazed at quality Thank you