"Return visit to Sunstore "

Return visit to Sunstore today and as usual received the above and beyond service they are renowned for!

Edward was really efficient and friendly with booking us in, then we saw Tom for advice.

Tom is very knowledgeable and was really thorough in examining what the problem was and explaining it to us and making suggestions of what to try ( no hard sell or mansplaining which is SO refreshing, so fellow van women you can visit in confidence that you will be treated as you should be!)

The thing that always stands out for us is that you are treated exactly the same whether you have an old motorhome ( like ours) or a really expensive top of the range model, there is absolutely no difference in the attention and service you get.

Thank you again Sunstore!

Debby and Zoë Bond

"Professional, efficient, transparent."

Fitted a replacement leisure battery to my campervan. The service from the response to my online question to the consultation and the fitting was prompt, knowledgeable, professional and friendly. Hugely impressed: after this I wouldn't go anywhere else for motorhome servicing.

"Excellent service …"

Last year we bit the bullet and had Sunstore fit solar panel to our Chausson motorhome. Service from enquiry to completion was first class. The after sales is also excellent. This year had gas flow installed and shunt to monitor batteries. Again Service was excellent and Chris was brilliant. Sunstore I know my go to place.
Excellent service thank you all.

"Paddock electric fencing"

Luke has been really patient with me as I know nothing about setting up a solar system on my paddock fencing. The system is up and running and I have not blown the pony up!!!. The items came really well packaged and quickly. I would definitely recommend Sunstore.

"Excellent help and advice"

Well what can I say?
Tom at Sunstore Solar, you are FAB! Had an issue with heater/hot water Truma heater on my old Hymer. At home would not fire up and keep working....
Turned out lack of use! He explained reasons for this in a clear manner and made some useful recommendations going forward.
Expected a bill to pay, such is almost inevitable elsewhere, no all part of Sunstore's service.
Great to have such a team on hand near to home.
Thanks Sunstore and Tom!

"Solar panel and leisure battery fitted"

Had a solar panel fit and a new leisure battery fitted to my motorhome. Excellent service from my initial enquiry through to fitting and collection. Knowledgeable, courteous and helpful throughout. On collection they me through the process, explaining where and how they had hidden the wiring and how to access data via an app etc. Great service and highly recommend.

"Solving motorhome habitation door problem…"

The motorhome habitation door wouldn't open. Rang on Wednesday asking for help. The next day the 'van' was in the workshop and half an hour later - problem solved. Brilliant stuff. Thank you so much.

"Sunstore is a company who aspires to provide 100% customer satisfaction and invariably succeeds"

Having just moved into a new build house with solar panels I had been in discussions with several solar companies exploring the potential benefits and costs of incorporating a battery to store the additional unused energy captured. Most companies had suggestions of batteries with costings of around £5/6000. All offered to do a survey once a substantial deposit had been paid. I contacted Sunstore who asked for details of our usage and projected usage as suggested by our provider British Gas. I was also able to give him the meter readings from our solar panels. Tom offered to visit our home and survey our current system and talk about our lifestyle and requirements. He spent an hour checking our system and establishing the technicalities of installing a battery. He also took the time to explain about the solar system on our house and how it worked alongside power from the grid, and what currently happened to excess energy generated. After an hour or so, Tom advised us that in fact he didn’t think it would be in our interest, financially, to incur the cost of installing a battery. He then suggested an alternative solution which would be much more cost effective for our circumstances, offering a reasonable percentage of the money back for the excess energy we could generate during sunny summer months by using a different energy provider. Offering us a kind of ‘virtual battery’. I expressed surprise that he wasn’t trying to sell me a solution, or indeed make any charge for his survey… his answer was that his company’s ethos was to ensure they only provided products and/or services which they knew would be beneficial to their customers. Clearly Sunstore are completely ethical company who are driven by their desire to provide 100% satisfaction from their customers. This very much comes across from all their other reviewers on this site. I was surprised and so was Tom when I insisted on sending him home with a very nice bottle of wine for his trouble.

"Good customer care the stuff is good…"

Good customer care the stuff is good quality and good value for money. I have had panels of theirs for 20 years still running despite my abuse.

"Faulty Charge Controller"

Bought a solar panel complete kit, fitted & connected up all OK, luckily I checked later only to find battery was getting overcharged as the charge controller was faulty, fitted another I had in garage & all OK. They do not seem interested in replacing the faulty one!