Quality Part X LTD

Vehicles & Transportation
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864 reviews
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Customer Reviews about

Quality Part X LTD

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Yusuf Ademola

5.00/5.00

"They’re reliable and fast in…"

They’re reliable and fast in processing. Good customer service and relation. I recommend them 100%.

19/02/2025

Jagroop

5.00/5.00

"Lovely car and service from this dealer"

Lovely car and service from this dealer
Liam helped me with the purchase
Thank you

17/02/2025

Gaz

5.00/5.00

"Great service & deal"

Excellent service from start to finish. Chris was really helpful and fully explained every detail of the car. Great friendly staff! Great variety of vehicles to choose from too.

16/02/2025

Sandy Parmar

5.00/5.00

"Very helpful staff and a delightful…"

Very helpful staff and a delightful sales team

16/02/2025

Leila Butler

5.00/5.00

"Good buying experience"

Good buying experience, friendly staff, professional and helpful. Would recommend.

15/02/2025

Laila Sanders

5.00/5.00

"Great dealership "

Very friendly staff, honest about the car, great prices, highly recommend! Very accommodating

12/02/2025

Katarina Whittingham

5.00/5.00

"Great customer service"

Great customer service, polite, friendly and all the questions were answered. Very quick and easy service.

08/02/2025

Mitch Irwin

2.00/5.00

"Poor communication"

Bought a car from Part X in November of 2024. Initial communication around buying the car was poor; I had to chase them several times to arrange the deposit, payment and delivery. But, the car was delivered on time and we've had no major issues thus far.
However, one of the rear seatbelts is broken. We were not informed of this. I contacted Part X as soon as I noticed the problem, and they offered to send a replacement part and pay for it to be fitted - great, I thought! The part arrives after a few weeks, and I arranged for fitting at a local garage. The part did, in fact, not fit our vehicle. I inform Part X of this, and return the part, with pictures taken by the mechanic, and am promised that they will find the correct part. At the time of writing this (6/2/2025), the issue is still unresolved, despite contacting them myself twice since to chase the matter. I have also paid £70 for the attempted fitting of the part - no offer was made to reimburse me for this.
They are apparently 'in communication with Vauxhall to identify the correct part' - I do not hold out any hope. Quite frankly, I think they have completely forgotten about the complaint.

06/02/2025

Alice Hayden

5.00/5.00

"Highly Recommend for car purchases"

Rumesh and Amy were very helpful.
I have just purchased a Peugeot 308 from this company. They were very friendly and super helpful with all the questions I had.
I highly recommend!

06/02/2025

Jaimon Augustine Moonjely

5.00/5.00

"Great experience"

Great experience

06/02/2025
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