"(Now Agilico) Absurd Exit Clause - Avoid"

As another reviewer has mentioned, be aware of exit clauses that exist in the contract. Even if you've completed your 5 year term, you are charged for an average years cost and then charged extortionately for removal of the copiers (and you're not allowed to get them removed by another company).

I could understand if we were leaving early, but we weren't! Avoid signing up with them, unless you get it specifically in your contract that you don't need to pay it if you decide to go elsewhere

Edit: As you can see below, they're very happy to say they are fair by giving you 75% discount. The amount they charge per click should cover the cost of toner and parts, especially if the 5 year contract is adhered to. It's a sneaky clause to put into a contract and I know of a few companies facing the same battle trying to leave.

The "Covid" excuse for the collection is a joke, we offered to disinfect and leave for 72 hours which is more than enough. £250 per copier on one van is absolutely absurd, no discount offered for collecting 5 copiers from one site - plus they sent one guy who couldn't manage so I ended up having to help. I formally complained and heard nothing.

"Beware of exit clauses/termination…"

Beware of exit clauses/termination clauses! Even if your contract ends, there are clauses in the contract to charge you for not continuing with the contract. These are not early termination clauses, but ones design to fleece you at the end of contract and stop you moving suppliers. These should be illegal!

You should avoid dealing with this company. There are far better ones available.

"Shabby"

Shabby. I tried to order a set of toners for my printer and after a 15 minute Spanish Inquisition I was told that the machine will order them for me. Apparently it's more aware than I as to the toner situation!!! Anyway, I am sat here with no toner waiting for a delivery. Go to a company that will let YOU, not the machine, order consumables.

"My company has been a customer of …United Carlton"

My company has been a customer of United Carlton for over 25years now !
Exceptional service deilivered each and every time .
Nothing is ever a problem to them . When we have a problem, always late on a Friday afternoon , they roll out a team of top notch professionals who always get us fixed!
From the girls who answer the phones through to the directors we are always amazed how good and consistent their customer service is !
You can buy equipment off anyone - but United Carlton’s after sales service is quite simply unbeatable and world class !
Proud to have been a happy customer for all these years.
Keep up the fabulous service guys .

"Fantastic service"

Fantastic service and extremely competitive prices.