"Horrible experience with TopCV."

Horrible experience with TopCV.

I engaged TopCV to help me with a new CV and have been battling with them over the delivered work and a refund for weeks.

Firstly, the resume writer did not engage with me to better understand my requirements and once I gave him a lengthy explanation of my position and some additional context, they basically just copy and pasted my message into my CV.

What they delivered was SIGNIFICANTLY worse than what can be generated for FREE on ChatGPT.

Alongside the horrible resume I have been messaging and waiting for communication from them for weeks and when they do finally respond, it takes them 4-5 days to write back again. I can only assume this is because they are overloaded with customer complaints.

"Avoid using TopCV, completely useless"

I’m extremely disappointed by the quality of service provided, the CV writer was completely not familiar with my work sphere, in addition no useful advice was given and the final CV was just a modification of my own CV. In addition the CV looked really ugly. Cover letter was simply done by AI services and doesn’t make any sense at all. At some point of time I had an impression that the CV writer himself was not a real person, but chatgpt.

"The TopCV diligence stands out"

The diligence stands out. Great by Albert R and the team.

"Finger weg, wem seine berufliche Zukunft etwas wert ist!"

Ich bekam eine Gratisanalyse meines Lebenslaufs, der m.E. bzgl. der Übersichtlichkeit und Stringenz meiner Aktivitäten so schlecht nicht war. Dieses Analyseergeb-nis war derart niederschmetternd (z.B. wurde mein höchster Bildungsabschluß mit Oberschule angegeben, obwohl ich einen Abschluß als Dipl.-Ing. einer TU habe), daß ich dieses Unternehmen im höchsten Maße kontraproduktiv für meine weitere Karriereplanung einstufen muß. Warum gibt für solche Läden keinen TÜV???

"Well written documents"

Well written documents

"Constructive criticism"

Will take on board your advice and put more emphasis on achievements

"Over two week delay "

Previously, 11th March, support at TopCV, stated that the questionnaire has not been completed and returned. So a second questionnaire was completed and returned.

Two days ago I messaged to ask what the delay was, as two closing dates for job applications had breached. As yet there has been no response. In my estimation that is two weeks since the questionnaire was returned.

Please can I have a copy of your contract?

Kind regards
Tariq

"The writer did not understand my aim to…"

The writer did not understand my aim to pursue specific career progression and interest in the energy industry. Technical experiences from a decade ago were highlighted rather than recent achievements that were aligned with my career goals. They were late in identifying a writer and I was rushed to provide comments.

"No Service - "

No Service and poor costumer support
Paid for the premium service 189€
Never got a feedback from them, even though I wrote many times to all of their email addresses.
After 12 days I have asked for a refund.
After my call I have immediately received a long Q&A email to start reviews my CV - but then again , the system already did a check up of the CV document and made various observation ( would suggest for the internal process to start take the data from the initial feedback from your system )
Once I paid the service, I start receiving promotion email with 50% discount ... which in my case would be nice to receive ... but then again , the support was not very responsive except from very general reply ( -- will contact you soon , etc .. )

"I still have not received communication…"

I still have not received communication from this company and have been waiting days. I am going to see if I can get a refund. I was so hopeful and was promised so much from this service.

I have also send a chat and the response if we will be back later. This company uses too much AI