"I like the quick responses from the…"

I like the quick responses from the Company. I am a new member so I don't know much. I am interested by the working speed

"The brokers are very attentive"

The brokers are very attentive, giving the experience of feeling just as important as a millionaire

"I had a conversation with OLUTOYE…his approach was different and professional "

I had a conversation with OLUTOYE EMMANUEL, the new manager assigned to me.

His response to my concerns are good. He exhibits professionalism and ready to listen to all the frustrations l had.

My experience with your platform isn't pleasant at all.

No one seems to be willing to understand my financial predicament.

Yes l understand that it's all for my good to top up and increase my margin which will grant me more opportunities.

But what else can I do if l don't have a means of adding up?

Does it mean the assigned manager to me should be changed?

Or the manager assigned to me will not respond to my concerns again because l couldn't top up?

Sincerely, l had a rough time.

My encounter with Mr. OLUTOYE EMMANUEL gave me some relief.

He was different.

Thank you.

"A simplified explanation and his…"

A simplified explanation and his positive disposition

"The walk through the onboarding I had…"

The walk through the onboarding I had with the agent was superb. Communication is key, and you people have it.

"Have had no feedback from an financial…"

Have had no feedback from an financial analyst

"I like the customer service "

I like the customer service
Time conscious and brief on their dealings
Keep to their promise and yet to see how profitable the transaction goes.

"I'm new at trading"

I'm new at trading. an agent, Mahlatshe immediately contacted me, helped me through the registration process making it easy and put me at ease regarding my decision to be a trader

"I'm new on the platform but my joining…"

I'm new on the platform but my joining was quite easier and simple due to the assistance given by Ms. Tamara.

"My money was refunded the next day"

I got a call from the assigned analyst after I complained in various channels and here in trust pilot ;and my withdrawal was processed. Thank you for refunding my capital, God bless you.
I no do again, the withdrawal process is not seamless at all and it's a big no for me.