"Excellent experience "

I recently purchased 4 wall lights. I priced around and Bright Lights were by far the best value. I needed to contact customer service regarding my order and they were so helpful. Darren communicated so clearly with me every step of the way and emailed me when I was unavailable to answer his calls. He resolved my problem in no time and I will definitely order from them again if needed in the future.

"Very very delayed"

Very very delayed, more than a month now and still haven’t got the lights I had to keep rescheduling with the electrician, such a pain!

"Refused refund for lights that didn’t work"

I would recommend not dealing with this company. I paid a qualified electrician to install a 6 light chandelier on a high ceiling. 3 of the lights on the chandelier did not light up. He also said that the central rose apparatus that holds the light into the ceiling was not adequate to hold the light up. He felt it was not safe. I sent the item back and was refused a refund. The person I was dealing with said it worked in their shop and questioned the legitimacy of my qualified electrician who installs lights for his profession. They are sending it back to the manufacturer and if it works they are just going to send it right back to me. The point being that when I had an electrician in my house, who I had to pay it did not work and I will have to pay again for a 2nd installation. Don’t deal with this company. Not very understanding or helpful.

"Totally overpriced"

Totally overpriced . same exact lights can be found in other store 20% cheaper or more. Do not buy from them. Do your search before buying and you will save a fortune.