"I don’t agree with the negative reviews…"

I don’t agree with the negative reviews on here at all. We buy loads of clothes from this ethical company for our little girl and they are always lovely…really good quality, durable, wash well with gorgeous and unique prints and styles. Delivery is always speedy and you can get real bargains in the sale. Customer service has always been excellent for us too on all of the many occasions we have ordered.

"Quality Of clothes is awful with…"

Quality Of clothes is awful with TERRIBLE customer service. I don’t know why I ever thought to try this brand. 0 stars if I could!

"Piling of fabric after a few wears"

Waiting on a shipment for a large order but somewhat skeptical of all the good reviews now as a recent purchase from a third party retailer has developed piling after just a few wears. Disappointed as the fabric was soft and I have been looking for soft organic clothes due to my child’s eczema

"Best product! Best customer service!"

Not only the best quality product but excellent aftercare, immediate refund, responsive and super friendly customer service ( with Caroline leading there)!
Honestly I wish all the companies had those standards and business ethics!

"Nice company and clothes but material transparency would set company apart"

I bought a snowsuit for my neice and she loves it.
Only improvement I would like to see from the company would be transparency on how the cotton and materials for the clothing is sustainably supplied e.g. Not contributing to deforestation

"Much better"

Following my poor review regarding customer service two days ago, the company, and in particular Fernanda,stepped up and were very helpful. The replacement dress arrived this morning and is lovely, so I am a happy customer

"Very bad customer service!!"

Very bad customer service.
I asked exchange for the item I bought, I did not received, they said they sent me twice, but never received, instead I received someone’s order TWICE!!
Customer service person is not helpful and unfriendly.
Now I asked refund for the item I have not received, I hope I will get the refund soon....
And I left the review for their shop web as I was disappointed with their service, but of course they only show 5 star reviews on its website, never bad review....so be aware...

"Terrible customer service"

Terrible customer service! Ordered 4 items and only one arrived. The one that did arrive had to be returned as the sizing is completely off. I've spent the last year trying to get the money back for it. So disappointed with the service which is a real shame as I really want to support eco friendly, forward-looking companies.