icarlease.co.uk

Vehicles & Transportation
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143 reviews
Overall Rating
Customer Reviews about

icarlease.co.uk

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Michael Harten

5.00/5.00

"Great Service"

Craig Sutton assisted me securing the vehicle I wanted. Really helpful and quick communication which made the process smooth.

26/07/2024

Scott Davidson

5.00/5.00

"I highly recommend icarlease.co.uk"

I highly recommend icarlease.co.uk. Craig and Gareth were terrific throughout the lease process, very patient with me being out of the country during the signing of documents, etc. and arranged for car delivery asap. Wouldn't hesitate to use again - thanks gents!

26/06/2024

Bernadette

5.00/5.00

"Wish I Heard About These Guys Sooner!"

I had an excellent experience with this leasing company. When another deal fell through on a Suzuki swift, I went to them and their assistance was magnificent. They explained that they fund themselves, which allowed them to finalise the deal quickly even though I was skeptical. Despite being around for a while, I hadn't heard of them until now, but I am thoroughly impressed. I highly recommend their services and will be returning after a brilliant service and customer care experience.

10/06/2024

Chirag Patel

5.00/5.00

"Craig Sutton at Icar Lease was excellent"

Craig Sutton at Icar Lease was outstanding - his speed, follow up and patience with my multiple quotes and specification and ability to explain everything so clearly was really appreciated by me and my wife. I look forward to doing business in the future.

29/04/2024

marc lyons

5.00/5.00

"From first enquiry to delivery "

From first enquiry to delivery .
Service was first class .

25/04/2024

James Kavanagh

1.00/5.00

"Sorely let down"

I was sorely let down by the team at iCarLease.
Having spoken to them emphasising my urgent need for a vehicle I was told that it could be possible to get a car delivered within a week or two at the latest.
After contacting them many times to obtain an update on progress I was told that they would do their best to expedite the process. This was, it turned out, just lip service and I felt there was no sense of urgency whatsoever.
When I eventually received a delivery date it was via email and was almost a month after my initial quote was issued.
If they were unable to help why did they not explain at the outset so I could choose an alternative provider. I have had to hire a car to bridge the gap of having no vehicle after I carefully explained that I my personal circumstances meant my need for a vehicle was vital.

23/04/2024

Andrew Carroll

5.00/5.00

"Great service "

From my initially enquiry to taking delivery of my new car it was a simple and seamless process. Thanks particularly to Craig Sutton who helped source and price it competitively despite me often deciding on different spec/colours almost daily….we got there in the end and wouldn’t hesitate to do business with you again

27/03/2024

Mansoor Sharif

5.00/5.00

"AMAZING TEAM"

From day one after my initial enquiry at end of January, Craig and Gareth have guided me throughout the process from accepting the offer, to finance documents, down to confirming delivery logistics. I know for a fact before my term is up I will be contacting the friendly team over at iCarLease to sort out my next car. 10/10 would recommend to anyone looking for a great deal.

29/02/2024

Simon Harrison

5.00/5.00

"Really helpful, professional and competitive "

I have no hesitation in recommending these guys. They were competitive, efficient and professional at all times. They get back to you when they say they will, the documents arrive on time and their prices were excellent.
Vic and Gareth were both excellent.

22/02/2024

Simon Smith

5.00/5.00

"My Lease car arrived yesterday and it…"

My Lease car arrived yesterday and it made me reflect on the whole process using I-Carlease. I was in contact with Rebecca from Day 1 and that continuity has I ensured I continued with my order despite many delays in the VAG logistics chain. None of that was the fault of I-Carlease.
I have been kept fully informed through the process and Rebecca went above and beyond when considering other car options when my existing order was delayed.

11/01/2024
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